IPC's Senior Executives

IPC’s President and Chief Executive Officer, Herbert-Michael Zapf, leads a team of senior executives that includes Directors and Department Heads who ensure that IPC meets its members’ expectations of excellence and service.

IPC consists of four major areas: Operations and Technology, Markets and Communication, Intercompany Pricing and Regulation, and Human Resources, Finance and Administration – each department is led by a team of talented executives that bring to their respective positions years of experience in the postal industry and in their respective fields of expertise. Assisting the directors are department heads who lead key IPC project teams and initiatives.

Herbert-Michael Zapf

President and Chief Executive Officer

Bernhard Bukovc

Bernhard Bukovc

Director, Intercompany Pricing and Regulation

Jane Dyer

Director, Markets and Communication

Ross Hinds

Director, Operations and Technology

Chris Kalla-Bishop

Chris Kalla-Bishop

Director, Finance and Human Resources

Lorella Belotti

Head of Parcel Services

Louis-Francois de Robiano

Head of Quality of Service Monitoring

Mark Harrison

Head of Markets

Monique Herssens

Head of Business Systems

Toni Schneider

Head of Operations

Johan Van den bergh

Head of Systems Technology

Valoree Vargo

Head of Communications