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2009 IPC Senior Executive Forums on Parcels

IPC Senior Executive Forums are exclusive events in which top postal executives have an international forum to meet, share viewpoints, and exchange opinions. The objective is to gain strategic insights from a peer group of experts.

 

IPC Senior Executive Forum on CEP Home Delivery, Brussels, October 2009

IPC outlined the scope of its major market research study into e-commerce and presented the initial findings of consumer attitudes in the business-to-consumer (B2C) parcels market. A presentation by Ulric Jérome, executive director of e-retailer PIXmania, provided a focus for a highly interactive discussion on customer needs.

Delegates at the forum exchanged views and ideas on sender and receiver segmentation and service, online tracking, and opportunities for postal operators to grow B2C business nationally and cross-border. There was strong support for a cooperative postal cross-border returns solution and for greater cooperation focused on identifying innovative developments in the B2C market.

• Executive Summary  
• Contact List 
• PIXmania Group Presentation  : Ulric Jérome, executive director, PIXmania
• Approach to Working with the Big E-tailers : Gary Reblin, vice president expedited shipping, USPS
• IPC DirectPoint - Enhancing E-commerce Growth : Jane Dyer, director, markets and communication, IPC
• IPC E-commerce Research 2009-2010  : Angela Cox, manager, market research, IPC
• IPC Cross Border E-commerce Research - Consumer Qualitative Survey - First Findings : Martine Degreef, senior project director, Market Probe
• International Return Solution : Boris Mayer, B2C Parcel Europe, senior vice president, Deutsche Post DHL
• Sustainability - IPC Environmental Measurement and Monitoring System (EMMS)  : Mark Harrison, head of markets, IPC
• Sustainable Development at GeoPost : John Acton, executive vice president, GeoPost
• Domicile Collection - Receiving Parcels from end Customers  : Beat Lustenberger, head of product management, parcel and express, Swiss Post
• Procedure for Planning an Order in an E-shop with Pick Post : Stefan Luginbühl, head of parcels, Swiss Post

IPC Senior Executive Forum on Express and Parcels in Asia, Hong Kong, February 2009

This was the first Senior Executive Forum that IPC has hosted in Asia. The group discussed many trends in the industry. The objective was to provide a forum where senior postal executives from Asia could gain strategic insights from a peer group of experts.

All posts attending presented their view of the strategic priorities for parcels and express within their home markets and each session was followed by a moderated roundtable discussion enabling attendees to share their experiences.

• Executive Summary  
• Contact List 
• Trends in Asian CEP Market - Part 1  : Bas van Heel, senior principal, The Boston Consulting Group
• Trends in Asian CEP Market - Part 2 : Bas van Heel, senior principal, The Boston Consulting Group
• Trends in Asian CEP Market - Part 3  : Bas van Heel, senior principal, The Boston Consulting Group
• IPC Megatrends Results : Bas van Heel, senior principal, The Boston Consulting Group
• B2C Home Delivery - Perspective from Hongkong Post  : Dan Choi, assistant postmaster general, Hongkong Post
• Linehaul - Perspective from Japan  : Shuji Obu, vice president, international strategy and affairs, Japan Post
• E-commerce - Opportunity and Challenge to the Post  : Hongmei Dong, director of international business division, department of international cooperation, China Post 
• Express Market in India  : N. Vinodkumar, director, international parcels, India Post 
• Parcels and EMS Market Trends and Business Strategies of Korea Post  : Kurang Sup Ko, director general, Korea Post
• Singapore Post Perspective : Dennis Quek, chief operating officer, logistics and e-business division, Singapore Post
• Express and Parcels Market in Thailand : Suchada Buddharuksa, vice president, mail and logistics market department, Thailand Post 
• Overview of Express and Parcel Industry in Vietnam  : Hoa Dang Thi Bich, CEO and general director, Viet Nam P&T Express
• Parcels and Express Market Share and Trends : Jacques Rolland, vice president, postal parcel affairs, Groupe La Poste (GeoPost)
• Sustainability - IPC Environmental and Measurement System (EMMS)  : Mark Harrison, head of markets, IPC