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IPC Best Practice Seminars 2007

IPC Best Practice Seminar on Improving Accident Management in Delivery Offices, 2007

The objectives for this seminar were to benchmark safety management against best practice, both within and external to the postal industry; to use an audit questionnaire, developed specially for IPC, to assist posts in rating their current status of safety management against recognised best practice; to create priorities to improve safety management.

 

• Executive Summary 
• Presentation Deck from Seminar  : IPC, Elmar Toime, Adrian King
• Delegate feedback 
• Audit tool results 
• Leadership in Accident Prevention and Management  : Stephen Beven, director research, The Work Foundation
• US Postal Service Safety and Health Program  : Deborah Giannoni Jackson, vice president employee resource management, USPS
• Canada Post - Delivery Operations  : Louise Chayer Ayers, director, safety program development, Canada Post
• Improving Accident Management in Delivery Offices at TNT Post  : Fred de Waal, director, human resources and organisation, TNT Post
• Improving Accident Management in Delivery Operations  : Ingrid Veis, manager, employee and environmental protection, Österreichische Post
• Accident Prevention and Management  : Jim Farrell, head of human resources services, AnPost
• Improving Accident Management at Post Danmark  : Hanne Bille Larsen, head of work safety, Post Danmark
• De Post/La Poste Experience in Belgium  : Marc Van Meldert, prevention director, De Post/La Poste
• Correos Experience in Spain  : Mario Gonzalez, training department human resources, Correos 
• La Poste Experience in France  : Thierry Simon, manager, human resources, letters division, La Poste
• Occupational Safety in Delivery Operations  : Rainer Armbruster, director, work safety, Deutsche Post World Net
• Accident Management - Information Share  : Ian Stockdale, head of corporate social responsibility, Royal Mail
• Swiss Post Experience in Switzerland  : Thomas Brönnimann, head of human resource management, Swiss Post

IPC Best Practice Seminar on Absence Management, 2007

Absence Management in the postal industry accounts for between 2 and 4.5 percent of operating costs and is a major issue for the postal industry due to labour intensity. It is a key element of business performance and productivity growth. Absence management is also an indicator of worker commitment, success of change, quality management approach and a measure of front-line manager control.

• Summary: Presentation made to IPC Board on Absence Management , Elmar Toime, May 2007
• Contact List 
• Presentation Deck  : From November 2007 featuring Absence Management content, IPC, Elmar Toime, Adrian King and presentations from AnPost, CTT Correios, DePost/LaPoste, Österreichische Post, P&T Luxembourg, Poste Italiane and Royal Mail  
• Presentation Deck : From April 2007 featuring Absence Management content, IPC, Elmar Toime, Adrian King and presentations from Canada Post, Deutsche Post World Net, Post Danmark, La Poste, ELTA, TNT Post and USPS
• Absence Management Audit Tool : Identifies strengths and improvement opportunities for postal operators in regard to their absence management policies, Developed Elmar Toime and Adrian King