Upgrading the International Mail Service
Upgrading Service 24 Hours a Day… 365 Days a Year
More than 337 billion letters are processed each year by IPC member postal operators. Getting those letters to where they are going on time takes a commitment to excellence… 24 hours a day, 365 days a year. Continuous upgrading of international letter service performance is managed through the IPC Upgrading Project, which coordinates the creation and execution of the plans of IPC members to reach tough service targets.
The international mail pipeline stretches from the point of posting in one country, to the point of receipt in another country. Cooperation between operators is crucial to ensure that the promised end-to-end service time for the customer is met.
The IPC Upgrading Project brings together senior operational managers from IPC members to set targets, create plans and monitor progress. By evaluating the national network capabilities and the transport links between them, members set rigid processing and delivery targets. Each year targets are reviewed with the goal of raising the bar even higher.
Future of Mail by Air
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IPC Performance Centre
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IPC Bag Pool Services
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This initiative began after changes in the airline industry, when the transport of mail by air was impacted both by traditional carriers seeking to become low cost carriers and by additional requirements for border control and security. More |
The IPC Performance Centre is a platform for international postal operations managers, providing a centralized way to obtain critical quality of service information, thereby enabling managers to reduce the number of bilateral contracts needed. More |
IPC launched its Mail Bag Pool in February 2010 with 16 member posts participating. The IPC Bag Pool provides a single, long lasting, reusable and environmentally-friendly mail bag to use in international priority mail transport. More |
IPC Tray Pool Services
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IPC Sprinter Network
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Certificate of Excellence
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The IPC Tray Pool is a shared pool of standard, durable plastic mail trays that postal operators around the world use to transport international priority mail. More |
The IPC Sprinter Network is an overnight road transport network that carries priority letters between nine European postal operators. More |
Certification Assessments ensure postal operators adhere to the highest standards. They are given in recognition of management and staff working at international sites that provide excellent service quality. More |