IPC Senior Executive Forums are exclusive events in which top postal executives have an international forum to meet, share viewpoints, and exchange opinions. The objective is to gain strategic insights from a peer group of experts.

IPC Senior Executive Forums are exclusive events in which top postal executives have an international forum to meet, share viewpoints, and exchange opinions. The objective is to gain strategic insights from a peer group of experts.

SEF on e-commerce & the consumer in 2020 examined opportunities for posts from growth in cross-border online shopping

SEF on e-commerce & the consumer in 2020
On 18-19 October 2011, the IPC Senior Executive Forum on e-commerce and the consumer in 2020 gathered senior postal executives from 14 IPC members from Europe and Australasia as well as Japan Post to discuss the major opportunities open to postal operators from the exponential growth in global e-commerce.

Guest speakers included Christoph Homann, eBay’s Director of Shipping in Europe, and Pieter Van Bastelaere of Belgian retail trade representative body Comeos discussed e-retailers’ requirements from delivery companies in both domestic and cross-border e-commerce. Both emphasised how posts can help grow e-commerce by building consumer trust through providing standardised services, offering trackability and delivering on consumer expectations, while offering the right price for business partners and e-retailers.

Documents and Presentations: