The job consists of 2 components:
1. Undertaking in-depth root cause analysis of operational performance and data compliance on all postal services, with a focus on KPIs discussed at, and requests stemming from, the quarterly OUC (Operations Upgrading Committee) and IPIC (Interconnect Performance Improvement Committee).
2. Progressively taking up the compilation of Business Requirement Specs (BRS) and active involvement in monitoring progress, testing and deployment of new/altered/corrected system functions

Key outputs 

  • Providing analysis and reports (pro-actively and upon request)
  • Feeding analysis results back to internal and external customers
  • Assisting in the creation of briefing papers
  • Progressively compiling Business Requirement Specs (BRS)
  • Actively monitor progress of tickets and involvement in planning and (re)prioritisation process
  • Lead or assist in (as the case may be) in testing and deployment of new/altered/corrected system functions

Person Description

  • The candidate’s profile: university degree attested by a diploma in a relevant field (preferably in a business-related discipline)
  • Experience: 
    • Knowledge of Microsoft packages
    • Familiarity with Business Analysis, Data Analysis and Project Management processes
    • Min. 3 years’ experience in postal, transport or logistics business 
    • Experience with/knowledge of postal operational processes
    • Experience with/knowledge of IPC reporting systems
    • Knowledge of the postal market dynamics (in particular e-commerce)
    • Experience in dealing with user groups
    • Experience with/knowledge of release planning and system testing
  • Skills & competences:
    • Excellent analytical skills (data and business)
    • Excellent communication and interpersonal skills
    • Excellent customer awareness & focus
    • Excellent planning, organising and prioritising skills
    • Fluent in English (spoken and written)

Job type



Brussels, Belgium

Application & Contact Information

To apply, send your CV indicating the position you are interested in along with a covering letter telling us why you think you’re right for us to:

Contact Information

Myriam Smout
Human Resources
International Post Corporation
Avenue du Bourget 44
1130 Brussels