International Post Corporation (IPC) is the leading service provider of the global postal industry. IPC provides leadership by driving service quality, interoperability and business-critical intelligence to support posts in defending existing business and expanding into new growth areas. It is a cooperative association of 25 member postal operators in Asia Pacific, Europe and North America. IPC’s solutions and services are used by over 180 posts worldwide. Since 1989 IPC has set standards for upgrading quality and service performance and developed technological solutions that help members enhance service for international letters, packets and parcels.

Principle Accountabilities

The Reporting Team Member will run weekly, monthly and ad-hoc KPIs and payment reports for all cross-border letter mail and e-commerce products and services and will maintain the settings in the reporting applications. The job holder will report to the Reporting and Data Manager.

Responsibilities

  • Production of high quality, accurate and timely KPIs and payment reports via the different reporting applications or via SQL queries
  • Maintain the reporting settings (reference data) in the different reporting tools and databases
  • Perform regular and ad-hoc quality checks on reports and data 
  • Testing of new systems, reports or functionalities
  • Follow up with business for reporting topics and issues
  • Prompt and accurate responses to member/IPC staff queries

Person Description

  • Master or Bachelor degree required
  • Knowledge of Microsoft Office tools (Word, Excel, and PowerPoint)
  • SQL knowledge to write or modify queries 
  • Able to use the IPC reporting applications 
  • Analytical ability with eye for detail
  • Service minded and customer focused
  • Excellent planning and organising skills
  • Rigorous about quality of own work
  • Ability to manage large data sets and derive clear conclusions
  • Problem-solving capabilities and hands-on approach to problems and issues
  • Ability to learn quickly and to multi-tasking
  • Fluent in English; verbal as well as written communication

Contract length

Permanent contract

Location

Brussels, Belgium

Application & Contact Information

To apply, send your CV, indicating the position you are interested in along with a covering letter telling us why you think you’re right for us to:  ipcrecruitment@ipc.be

Contact Information

Myriam Smout
Human Resources
International Post Corporation
Avenue du Bourget 44,
1130 Brussels
Belgium