Our INTERCONNECT management and e-commerce solutions team is looking for a Manager Business Analysis and Change Coordination, are you our new colleague?

Job specifications 

  • Gather, validate, and document business requirements (BRS).
  • Manage IT activity (incidents, service requests, change requests, projects) within planning and budgets.
  • Support in process of cost estimations and identification of savings.
  • Model business processes and identify opportunities for process improvements.
  • Identify issues, risks and benefits of existing and proposed solutions. Outline business impacts.
  • Support the process of implementing solutions; lead on testing the solutions.
  • Manage and coordinate IT activity (mainly changes and projects) in member groups (IOSC, IOWG, BI User Group, remuneration committees).
  • Support in the task of creating guidelines and manuals.
  • Support the Operations and Remuneration Managers with specific tasks around data analysis, KPI/report calculation processes and reference data.


  • You have a degree in a business-related discipline.
  • Experience in business analysis
  • Familiar with Project Management
  • Experience in postal, transport or logistics business
  • Experience with/knowledge of IPC reporting systems
  • Knowledge of postal market dynamics
  • Experience in dealing with user groups
  • Experience with ticketing system (preferably jira)
  • Experience with release planning and system testing
  • Knowledge of Microsoft packages
  • Excellent analytical skills (data and business)
  • Excellent communication and interpersonal skills
  • Excellent customer awareness and focus
  • Excellent planning, organising and prioritising skills
  • Good negotiator
  • Fluent in English (spoken and written)

Contract length

Permanent contract


Brussels, Belgium


To apply, send your CV indicating the position you are interested in along with a covering letter telling us why you think you are the right candidate for us to ipcrecruitment@ipc.be

Contact Information

International Post Corporation
Human Resources
Avenue du Bourget 44
1130 Brussels


IPC has an established information security management system and is ISO27001 certified. All new hires are required to undertake a series of information security awareness sessions which address, among other topics, staff responsibilities regarding information security and privacy.