Carrier Intelligence Reports

An Post Carrier Intelligence Report

An Post achieved a return to revenue growth and profitability in 2017, with the revenue performance driven by parcels growth – stemming from new service launch and higher demand – and price increases to offset mail volume declines. Following a strategic review, An Post has split its operations into

Aramex Carrier Intelligence Report

Aramex recorded 8.7% revenue growth in 2017, driven by very strong growth in its international express division. Lower staff costs contributed to higher profitability. Aramex is focusing on expanding its geographic footprint in the Middle East, Africa and Asia and plans to focus its operational capi

Australia Post Carrier Intelligence Report

Australia Post saw a steady improvement in revenue and profitability between 2014 and 2016, with total revenue reaching €4.6bn at the end of the period. In FY 2016, higher domestic and international parcels volumes, as well mail service reform, generated revenue growth of 3.7%. The operator expects

bpost Carrier Intelligence Report

Driven by acquisitions made in late 2016 and throughout 2017, bpost reported revenue growth of 24.7%. The acquisition of Radial, completed in November 2017, added €202m in additional revenue alone. However, integration of the newly-acquired subsidiaries weighed on profitability, with bpost reporting

Canada Post Carrier Intelligence Report

In 2017, Canada Post’s total revenue grew 4.4%, the fastest growth recorded by the operator since 2014. Canada Post’s total mail and parcels volumes grew 0.5% year on year in 2017, with the operator handling 8.4bn items. Volume declines for transactional mail were offset by steady growth in admail a

Czech Post Carrier Intelligence Report

Czech Post’s revenue fell 4.5% to €717m, following a reduction in universal service compensation and the split of an information services subsidiary. The operator was able to partially offset a 10% decline in mail volumes through a 23% consumer rate increase introduced in May 2016. Strong growth was

CEVA Logistics Carrier Intelligence Report

IPC Carrier Intelligence Reports provide critical financial, operational, strategic and market information. The report contains carrier-specific information on issues like macro environment and economic outlook, corporate governance and strategy, consolidated and individual business unit performance

China Post Group Carrier Intelligence Report

China Post reported 17% revenue growth in 2017, primarily driven by a 25% increase for its Financial Services division. Financial services have accounted for close to half of China Post’s total revenue growth since 2013, while parcels and express revenue has grown more than 14% a year on average ove

Chunghwa Post Carrier Intelligence Report

Lower income and higher costs for its insurance business resulted in a 5% drop in total revenue for Chunghwa Post in 2016. Steady growth was seen for parcels and express volumes in the year, despite a 6% drop in international volumes. In order to meet growing cross-border e-commerce demand, Chunghwa

CH Robinson Carrier Intelligence Report

IPC Carrier Intelligence Reports provide critical financial, operational, strategic and market information. The report contains carrier-specific information on issues like macro environment and economic outlook, corporate governance and strategy, consolidated and individual business unit performance

Correios Brasil Carrier Intelligence Report

During 2017, Correios Brasil implemented a number of strategies in an effort to turn around its financial performance. The strategies demonstrated some success, with the operator reporting an operating profit for the first time since 2012. This improvement came despite a sharp drop in total revenue

CTT Portugal Post Carrier Intelligence Report

Driven by the acquisition of a new subsidiary, growth in domestic and international parcel volumes, increased uptake of banking services and the sale of unused real estate, CTT reported 2.5% growth in total revenue in 2017. Operating profitability fell in the year, in part due to integration costs f

Correos Carrier Intelligence Report

Despite 27.5% growth for its express delivery subsidiary, as well as improved performance for the mail division, Correos saw its total revenue fall 1.3% in 2017, largely due to a drop in universal service compensation. Correos is targeting diversification as traditional postal volumes continue to de

Correos de Mexico Carrier Intelligence Report

Correos de México reported a sharp drop in net sales for all of its main business segments in 2017. Net sales for mail services fell 6.5%, driven by a 17.7% decline in total mail volumes for the year. Workforce reductions and operational efficiencies helped Correos de México reduce its operating los

Croatian Post Carrier Intelligence Report

Croatian Post reported strong growth in express delivery revenue and international postal services, offsetting declines in domestic mail demand and resulting in 0.6% revenue growth for delivery services in 2017. Revenue for its Express division grew by more than a quarter between 2015 and 2017 and t

Cyprus Post Carrier Intelligence Report

Strong growth in domestic and international parcels volumes in 2017 – as well as increased retail service demand – resulted in Cyprus Post recording total revenue growth for the first time since 2010. Since then, retail revenue has increased by more than 50%, while mail and financial services revenu

DB Mobility Logistics Carrier Intelligence Report

DB Mobility Logistics Group’s consolidated revenue grew 0.2% in 2013, reaching €38.9bn. The Group’s logistics division, DB Schenker Logistics, was able to maintain its market position across all sectors, including ocean and air freight, European land transport and contract logistics, despite challen

Deutsche Post DHL Group Carrier Intelligence Report

Deutsche Post DHL recorded 5% growth in total revenue for 2017, with all divisions contributing positively to the improved performance. The acquisition of UK Mail in Q4 2016 boosted eCommerce-Parcel segment revenue by more than €500m in 2017. Revenue remained flat in the Post segment, with advertisi

DSV Carrier Intelligence Report

For 2014, DSV reported revenue of DKK 48.6bn, up 6.3% on revenue achieved in 2013. Organic volume growth across all divisions contributed to the higher revenue, while acquisition accounted for 1-2% of growth. Strong market competition and weak economic growth in leading regions continued to impact D

FedEx Carrier Intelligence Report

FedEx’s revenue growth remained strong at 8.5% in 2017, following revenue growth of 19.8% in 2016 on the back of the acquisition of TNT Express. The June 2017 NotPetya cyberattack against TNT Express impacted profitability in 2017, partially offsetting yield and volume growth. A significantly lower

Hellenic Post ELTA Carrier Intelligence Report

Hellenic Post’s revenue fell 6.5% to €323m in 2016. Since 2008, the operator’s revenue has fallen by almost half. However it did see parcels revenue grow for the second consecutive year, up 5% in 2016. Hellenic Post has set the goal of achieving a 30% market share for parcels and express services in

Hongkong Carrier Intelligence Report

After dropping by close to 9% in 2015, Hongkong Post reported stable revenue performance for 2016. The operator continued to invest in operational efficiency, through IT upgrades and automation, although an increase in staff costs resulted in a slight drop in operating profitability for the year. Ho

Iceland Post Carrier Intelligence Report

Strong growth in domestic and international parcel volumes, as well as price increases, helped Iceland Post maintain strong revenue growth in 2017. Since 2013, the operator’s total revenue has increased by more than a third. It also reported a positive EBIT margin for the second consecutive year, al

India Post Carrier Intelligence Report

A sharp drop in retail revenue, as well as declining performance for financial services, resulted in India Post’s total revenue falling 11% in 2016 to €1.6bn. The operator saw steady growth in postal service revenue though, in part as a result of a sharp increase in premium letter and parcel service

Japan Post Group Carrier Intelligence Report

Japan Post saw revenue decline 6.6% in 2016 due to lower Life Insurance revenue, while the company’s net profit margin was just above zero due to the significant impairment loss recognised in its logistics subsidiary, Toll Holdings. While mail volumes continue their gradual decline, Japan Post is ex

Korea Post Carrier Intelligence Report

In 2017, Korea Post’s postal services division saw a decline in international express demand offset strong domestic parcels growth and improved mail performance, resulting in a 1.5% drop in division revenue. Since 2013, Korea Post’s total revenue has dropped by 13.1%, with declining performance for

Kuehne + Nagel Carrier Intelligence Report

Kuehne + Nagel’s revenue for 2013 was up 0.8% on that for 2012, reaching CHF 20.9bn. The Group recorded volume growth for both its seafreight and airfreight divisions. Strict cost management, efficiency and the closure of unprofitable logistics locations helped the company achieve improved profitabi

Latvian Post Carrier Intelligence Report

Strong growth for mail and parcel services was partially offset by declining demand for financial services for Latvian Post, resulting in steady revenue growth for the operator in 2016. It reported that international small packet volumes increased by close to two thirds during the year, driven by in

Le Groupe La Poste Carrier Intelligence Report

Driven by acquisitions and an increasing market share in the B2C parcels segment in Europe, Le Groupe La Poste’s GeoPost reported 10.5% revenue growth in 2017. The division continued to generate around two thirds of revenue in France, Germany and the UK but fastest growth was seen in Poland and Russ

Lithuania Post Carrier Intelligence Report

Driven by strong growth for mail and parcels services, Lithuania Post recorded total revenue growth of 6.9% in 2017. A little over two thirds of revenue was generated from mail services in 2017. Demand for cross-border e-commerce delivery was particularly strong, with half of international items ori

Magyar Posta Carrier Intelligence Report

Despite seeing both mail and parcels revenue grow in 2016, Magyar Posta reported flat group revenue and stable profitability for the year. The operator reports that parcels revenue has almost doubled over the past five years, while mail revenue has grown steadily every year since 2013. In 2016, Magy

New Zealand Post Carrier Intelligence Report

Parcels and express services accounted for more than half of New Zealand Post’s total revenue in 2016, with steady revenue growth for the service supported higher domestic and international parcels volumes. The operator saw international volumes to and from China more than double in the year. It is

Nippon Express Carrier Intelligence Report

Following a 0.9% drop in revenue in 2012, Nippon Express recorded revenue growth of 8.6% in 2013, as a result of improved export and import demands and steady growth in the domestic freight market. Increased spending ahead of the consumption tax rise introduced in Japan in April 2014 also drove grow

Posten Norge Carrier Intelligence Report

Posten Norge’s total revenue fell 0.4% in 2017, with flat revenue performance for the Logistics Division offset by a 1.5% decline for the Mail Division. A 10% drop in addressed mail volumes drove the decline for the Mail Division, while divestments in the Logistics Division offset strong e-commerce-

Omniva Carrier Intelligence Report

Omniva’s revenue growth slowed sharply in 2017, driven by a slowdown in international service revenue, offsetting strong growth in parcels and information service revenue. Total revenue grew 4% in the year, reaching €100m. Parcels growth has been driven in particular by demand for delivery to parcel

Österreichische Post Carrier Intelligence Report

The sale of its trans-o-flex international parcels subsidiary in H1 2016 continued to impact revenue performance for Österreichische Post in 2017, with the operator reporting a 2% drop in total revenue. However, driven by 20% growth in domestic parcel volumes, the operator saw recurring parcels and

Panalpina Carrier Intelligence Report

Panalpina recorded above-market volume growth in both its air freight and ocean freight business divisions during 2013. The Group’s net forwarding revenue increased 2.1% over 2012, with strongest growth coming in the ocean freight division. Improvements to the Group’s EBIT seen in 2013 continued dur

PHLPost Carrier Intelligence Report

PHLPost’s total revenue grew 0.3% to €61.9m in 2017, with strong growth for retail and express services offset by declines for mail and logistics. Domestic mail volumes fell 10% in the year, while international inbound volumes grew by 10%. In order to overcome the threats to traditional services, PH

Pos Indonesia Carrier Intelligence Report

Pos Indonesia’s total revenue fell 3% to €286m in 2017, with strong logistics growth offset by a decline in mail and financial services. The operator reports that it achieved 86% of its target operating revenue for the year. For 2018, it is targeting revenue growth of more than 25%. By 2020, Pos Ind

Pos Malaysia Carrier Intelligence Report

Driven by a 30% increase in express and courier volumes and inclusion of full-year results for its aviation and logistics segments, Pos Malaysia recorded a third consecutive year of double-digit revenue growth in 2017. The operator’s courier division, Pos Laju, saw revenue grow 13% year on year, ena

Poczta Polska Carrier Intelligence Report

Driven by strong growth for parcels and retail services, Poczta Polska reported 8.5% revenue growth for 2017. The operator reported that it delivered more than 120m parcels and e-commerce items, accounting for an 18% share of the e-commerce delivery sector in that year. Poczta Polska forecasts that

Posta Slovenije Carrier Intelligence Report

For Posta Slovenije, steady revenue growth over the period 2015-17 – revenue increased 3.5% a year on average – was driven by increased demand for parcels and international services and growth for its subsidiaries. The operator has invested heavily in modernisation of its mail and parcels operations

Poste Italiane Carrier Intelligence Report

Poste Italiane reported flat revenue performance in 2017, with strong growth for B2C parcels services offset by a decline in mail and B2B parcels revenue. Financial service revenue increased 2%, driven by strong performance the Poste Vita insurance subsidiary. Poste Italiane expects revenue to grow

Posti Group Corporation Carrier Intelligence Report

Posti Group recorded 1.8% revenue growth in 2017, following three years of revenue decline. The operator reported that in the third quarter of 2017, net sales from parcels and logistics services were higher than for postal services for the first time. B2C parcels volumes grew 12% in the year, while

PostNL Carrier Intelligence Report

Accelerating parcels volume growth, driven by expansion in the Netherlands and Belgium, helped PostNL offset revenue declines for its Mail in the Netherlands division and Spring international subsidiary in 2017. Total revenue growth of 3% was also supported by €90m in additional revenue from new Ger

PostNord Carrier Intelligence Report

Between 2015 and 2017, PostNord reported an average annual revenue decline of 3%, driven by e-substitution, including e-government adoption, impacting Communication Services division performance. In contrast revenue for the eCommerce and Logistics segment has grown 4% a year since 2013. PostNord is

POST Luxembourg Carrier Intelligence Report

Challenging conditions persisted for POST Luxembourg’s three main business segments in 2017. The removal of data roaming charges in the EU impacted telecoms performance, mail volumes continued to decline due to e-substitution and low interest rates eroded margins for POST Finance. The launch of a ne

PTT Turkish Post Carrier Intelligence Report

PTT-Turkish Post saw revenue rise by more than 50% over the five years since 2011, with revenue for its express delivery subsidiary, PTT Kargo, almost doubling over that period. Despite reporting mail volume declines, it achieved strong growth in its mail division, with revenue increasing 7% to almo

Royal Mail Group Carrier Intelligence Report

Royal Mail achieved a second consecutive year of strong revenue growth in 2017, with total revenue increasing 4% to €11.6bn. Growth across the group was driven by higher parcels volumes, with domestic and international volumes increasing 5% and 15% respectively. For 2018, the operator is targeting l

Russian Post Carrier Intelligence Report

Russian Post reported that its share of the domestic e-commerce delivery market increased by 16 percentage points to 67% between 2015 and 2017. Over the same period, the operator’s parcels and express volumes grew by 88%, driven by new services and initiatives to increase transportation between Asia

SG Holdings Carrier Intelligence Report

Despite seeing parcels and express volumes decline for the seventh consecutive year in 2016, SG Holdings reported a 2.3% growth in Delivery Business revenue. The increase stemmed from the launch of same-day services in Tokyo and growth in demand for other B2B services. Declining Logistics Business r

Singapore Post Carrier Intelligence Report

Driven by strong growth for its Postal division, resulting from increased international shipments, Singapore Post’s total revenue grew 9.2% in 2017. International mail revenue grew by more than a third year on year. The operator derived more than half of net sales from e-commerce services in 2016 an

Slovenská pošta Carrier Intelligence Report

Driven by growth for international postal services and express delivery services, Slovenska Posta reported a 2% increase in revenue for 2016, with total revenue reaching €313m. The operator reports it maintained its position as a significant market player in the domestic parcels and express market,

South African Post Office Carrier Intelligence Report

South African Post Office (SAPO) saw revenue fall only 1% in 2016, after having fallen 10% in 2015 due to customer losses in mail and parcels. Courier Services revenue declined significantly for the second consecutive year, while mail revenue fell 5%. The operator improved its on-time mail delivery

Swiss Post Carrier Intelligence Report

Driven by declining revenue for mail, financial service and retail divisions, Swiss Post reported a 3.2% drop in group revenue for 2017. Profitability for the year was impacted by repayment of excess compensatory payments received by the PostBus division, although the group still reported an EBIT ma

Thailand Post Carrier Intelligence Report

Strong growth in domestic express delivery demand – volumes grew 15% in 2016 – drove double-digit revenue growth for Thailand Post for the year. Express volume increases were in part driven by the launch of same-day delivery services in Bangkok and Sunday deliveries for domestic EMS items. Thailand

TNT Express Carrier Intelligence Report

TNT Express continued to implement its Outlook strategy in 2015, with significant focus on growth among SME customers and expansion of its European Road Network. International Europe revenue grew 4.4% in the year to €2.9bn, while International AMEA division revenue grew 10.6% year-on-year, despite c

UPS Carrier Intelligence Report

UPS recorded 8.2% growth in total revenue in 2017, driven by domestic B2C e-commerce volumes. All divisions saw revenue growth and improved profitability. Capital expenditure increased strongly in 2017 to €4.6bn, focused on facility automation, capacity expansion and aircraft order payments. UPS pla

United States Postal Service Carrier Intelligence Report

USPS’ Shipping and Package revenue and volume continued to grow at a double-digit rate in 2017, with the operator delivering more than 5.7bn parcels and express items in the year. However, mail volume declines and accounting adjustments offset this growth, resulting in a 2.6% drop in total revenue.

Yamato Holdings Carrier Intelligence Report

Yamato Holdings’ revenue growth accelerated in 2016, driven by higher parcel volumes for its Delivery Business. However, revenue per parcel continued to fall, with growth in volumes from large customers outstripping consumer volume growth. Increased volumes, as well as staff shortages, led to a decl