Cross-border e-commerce is a key development target for Hongkong Post, with the operator looking to increase use of its Air Mail Centre to offer transhipment for international items. It has also looked to support domestic e-commerce, launching fulfilment services for SMEs in 2016. E-commerce services accounted for 14% of the operator’s revenue in 2017. For more details, download the IPC Carrier Intelligence Report for Hongkong Post.
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