South African Post Office (SAPO) reported revenue decline for the sixth consecutive year in 2017, driven by mail volume decline and customer loss.

Liquidity issues, as well as industrial action, continued to impact the operator’s performance in the year, resulting in limited funds available to invest in growth opportunities. However, SAPO sees government services as a key source of new revenue for the future, having signed a payment service agreement with the South African Social Security Agency in 2017. For more details, download the IPC Carrier Intelligence Report for SAPO.


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