IN THIS ISSUE TOP STORY Itella develops same-day delivery ■ AMERICAS UPS expands healthcare network in Latin America ■ FedEx Express opens new distribution centre in Mexico ■ UPS boosts capacity in three North American markets ■ UPS Foundation invests more than US$9m ■ ASIA PACIFIC FedEx opens North Pacific regional hub ■ EUROPE DHL expands partnership with IDEXX Laboratories ■ DHL shapes up its ocean freight technology ■ Royal Mail earns place in the Times’ Top 50 Employers for Women ■ New Poste Italiane CEO named ■ DPD to double Austrian parcel shop network ■ DPD invests in construction of new parcel depot in southern Germany ■ DPD expands UK regional capacity ■ DPD to buy Polish courier company Siodemka ■ Correos re-brands express business ■ TNT bosses present new strategy AGM ■ Russian Post ups revenues in 2013 ■ Same-day delivery gains in popularity among German e-retailers ■ UPS targets further growth in Germany ■ UK Mail offers one-hour delivery window ■ CitySprint looks ahead with optical deliveries ■ Hermes delivers 8% revenue growth to record €2.1bn in 2013 ■ Posts face e-Commerce parcel security challenge, UPU members warned ■ FedEx Express adds more branches in Spain IN THIS GREEN SPECIAL FEATURE STORY IPC and South African Post Office organise sustainability workshop in South Africa ■ Annual EMMS Workshop to be held on 6 and 7 May in Brussels ■ EUROPE DHL delivers greater carbon emissions transparency ■ Deutsche Post DHL fleet of alternative vehicles continues to grow ■ La Poste awarded for procurement of fair-trade textiles ■ La Poste mobilises for national sustainable development week ■ Chronopost and Muses continue partnership with vehicle order ■ Swiss Post has exceeded its CO2 reduction target ■ Swiss bike-sharing network expands ■ POST Luxembourg awards public transport passes to staff ■ Hermes and GLS clear the air in Germany with new eco lorries