IN THIS ISSUE TOP STORY Itella’s reports on satisfactory first quarter and announces merger ■ AMERICAS Canada Post segment reports operating loss in 2013 ■ Canada Post launches new e-Commerce programme for small businesses ■ Applications open for 2014 Canada Post E-commerce Innovation Awards ■ UPS study reveals broad use of e-Commerce for industrial purchases ■ Weather impacts UPS 1Q results ■ ASIA PACIFIC DHL completes construction of US$50m Japan logistics hub ■ EUROPE EU e-retail set for 18% growth ■ FedEx Express targets European growth after adding 100 stations in 30 months ■ DPD Belux invests in automation technology at depot ■ Chairman of bpost Board to be replaced ■ Amazon invests in French delivery company ■ Chronopost presents review of Interactive Delivery ■ Strong performance for An Post in 2013 ■ TNT Express first-quarter results show improved performance ■ Announcement conversion rate pro forma final optional dividend 2013 ■ TNT Express appoints new CFO ■ Solid performance PostNL in Q1 2014 ■ GLS Netherlands upgrades FlexDelivery with three-hour time window ■ Dutch online sales via mobile devices more than double in 2013 ■ PostNord 2014 Annual General Meeting ■ PostNord first-quarter results highlight need for transformation ■ PostNord publishes report on Nordic e-Commerce ■ SEUR sees signs of Spanish upturn ■ First Swiss Post Ltd General Meeting ■ Strategic partnership between Swissquote and PostFinance ■ GeoPost takes majority stake in British cross-border B2C delivery firm wnDirect ■ DPD to launch nationwide Sunday deliveries in UK from July ■ DHL Supply Chain wins UK distribution contract with Scania ■ UK online sales reach strongest Q1 growth since 2011 ■ GLS launches FlexDeliveryService in Poland ■ UK parcel market demanding two-hour delivery window as standard, says Yodel ■ CitySprint trials same-day delivery