IN THIS ISSUE TOP STORY Double-digit e-Commerce growth foreseen in Northern and Southern Europe in 2014 ■ AMERICAS UPS expands e-Commerce delivery solutions ■ UPS acquires international cross-border e-Commerce enabler i-parcel ■ Google expands express delivery to more US cities ■ ASIA PACIFIC Australia Post’s largest business hub opens ■ Healthcare execs need visible and flexible supply chains, DHL survey finds ■ SingPost plans €112m e-Commerce logistics super-hub in Singapore ■ EUROPE DHL launches study on international SME business ■ Interactive trade in Germany, Austria and Switzerland grows over 50% in three years ■ E-retail customers rank free returns as top delivery priority ■ DHL launches freight capacity management programme ■ DHL to invest in European air fleet modernisation ■ DHL Express grows strongly and sees steeper peak season ■ Austrian Post opens €50m mail and parcel logistics centre ■ bpost rolls out home delivery of online groceries ■ Bring boosts its offering for webshops ■ DHL Express to invest €30m in France ■ POST Luxembourg launches parcel delivery box ■ Royal Mail Increases Small Parcel format ■ UK e-retail delivery volumes to set new record this Christmas ■ Amazon speeds UK deliveries with same-day pick-up service IN THIS GREEN SPECIAL TOP STORY Posts listed in the Dow Jones Sustainability Index ■ AMERICAS UPS secures top ranking for sustainability efforts ■ The UPS Foundation awards environmental grants ■ ASIA PACIFIC TNT set to expand hybrid truck fleet in Australi ■ EUROPE DHL launches study on environmental supply chain management ■ La Poste starts deploying eco-friendly electric three-wheelers ■ Deutsche Post DHL publishes study on sustainable business ■ Hermes sets fixed pick-up times in German parcel shops ■ Deutsche Post DHL reaches green electricity benchmark ■ DHL Express tests the use of bicycle couriers in major German cities ■ DHL launches Blue Sky Transport Design Award ■ Scanners deliver eco-savings for An Post ■ POST Luxembourg awarded of the ESR label of the INDR ■ PostNord holds eco-rally ■ Correos donates computers to NGOs, associations and educational centres