IN THIS ISSUE TOP STORY Globalisation slowly recovers as economic focus shifts to emerging economies, DHL says ■ AMERICAS ■ USPS’s Donahoe to retire and will be succeeded by Megan Brennan ■ USPS reports net loss despite revenue increase ■ UPS presents new five-year growth strategy ■ UPS enhances temperature-sensitive logistics ■ UPS targets higher prices and lower costs ■ ASIA PACIFIC ■ DHL launches new intra-Asia flight between Thailand, Vietnam and Hong Kong ■ DHL Supply Chain commits €218m to develop logistics infrastructure in China ■ SingPost e-Commerce business grows 20% in first half ■ EUROPE■ GLS improves profits by 11% in first half ■ Austrian Post announces stable third-quarter results ■ Itella’s net sales decreased ■ Deutsche Post DHL boosts revenues and earnings in the third quarter ■ DHL Leipzig Hub expansion passes first milestone ■ Deutsche Post to be sole operator of Postbus ■ GLS and Hemes expand parcel delivery services in Germany ■ TNT opens new air gateway at Hannover Airport ■ GLS Italy starts operations at new Rome hub to cope with growing volumes ■ Lithuania Post parcel volumes from China soar in Q3 ■ TNT steps up services in Europe with new depot in the Netherlands ■ PostNL reports solid Q3 2014 results ■ Good growth and profit performance for Posten Norge ■ TNT expands Spanish operations and services for SMEs ■ Royal Mail announces major investment in hand-held technology

E-Commerce Special

Trends ■ French online shopping habits ■ Is Sweden world’s most mature e-Commerce market? Technology ■ Increased peak visibility to benefit UPS’s business ■ Swiss Post upgrades parcel sorting centres ■ Royal Mail rolls out new services for SMEs and online shoppers Research ■ Eastern European B2C e-Commerce market shows double-digit growth ■ Western SMEs facing challenges in emerging markets, DHL study finds French online sales keep booming in Q2 2014 Events ■ 6th Annual European e-Commerce Conference 2014 News ■ E-retail customers rank free returns as top delivery priority ■ Google expands its express delivery ■ UK online sales ‘back on track’ in October with double-digit growth ■ USPS expects double-digit growth in parcel volumes for Christmas ■ Amazon launches same-day deliveries in Canada ■ Australia Post launches MyPost Deliveries in time for Christmas ■ Australia Post opens parcel hubs and offers delivery choice ■ DHL Global Mail rebrands to DHL eCommerce in Americas ■ Majority of Canadians to buy their Christmas gifts online this year, FedEx says ■ Over 30% of Canadians to shop with US e-retailers over Thanksgiving weekend ■ GLS expands FlexDelivery to France ■ InPost reaches 1,000 parcel terminals in UK, targets 2,000 by end-2015 ■ Strong growth in the Nordic e-commerce market ■ Hermes and Itella team up to offer e-Commerce services in Russia ■ UK SME online retailers expect more international orders for Christmas period