IN THIS ISSUE TOP STORY Posts must defend mail to maintain profitability, say CEOs ■ AMERICAS Canada Post reports profit growth in 2014 ■ FedEx Corporation reports strong third-quarter earnings growth ■ The UPS Store releases study on mentorship for small businesses ■ Amazon expands one-hour delivery service Prime Now ■ DHL Express opens new Houston service centre for booming oil & gas sector ■ ASIA PACIFIC MyPost Digital Mailbox hits new milestone with first bank in Australia ■ Australia Post CEO gives keynote address at Australia-China Business Week ■ SingPost launches full-service e-Commerce solution for Asian SMEs ■ EUROPE DPDgroup grows in Eastern Europe as Russia slows ■ Christmas parcels boost bpost profits but headwinds loom ■ DHL integrates STADA’s German logistics arm into own business ■ DHL parcel delivery boxes now in apartment buildings ■ Hermes Germany launches digital parcel return label ■ GLS Germany expands FlexDelivery service ■ TNT expands products and operations in Germany ■ TNT opens healthcare hub in the Netherlands ■ PostNord buys Norwegian night delivery firm ■ Russian e-Commerce market grows over 30% in 2014 ■ Swiss Post operating profits drop on weaker banking results ■ Swiss Post launches “Next Day Evening Delivery” in cooperation with Zalando ■ Swiss interactive trade grows by over 7% in 2014 ■ Royal Mail launches portal to help online retailers improve returns experience ■ Royal Mail announces improvements to international services ■ Royal Mail chosen as partner for the GOV.UK Verify programme ■ Three-hour delivery time slot becomes standard, UK survey says ■ DPDgroup subsidiary wnDirect launches global click and collect service