IN THIS ISSUE TOP STORY Global e-marketplaces to own nearly 40% of online retail market in 2020 ■ AMERICAS DHL invests US$108m in its Americas Hub ■ DHL transports first aircraft components for Airbus from Hamburg to its newly built US assembly plant ■ UPS Online Shopping Study: Empowered Consumers Changing the Future of Retail ■ ASIA PACIFIC Toll celebrates first day under Japan Post ownership ■ New Zealand Post backs easier, faster way to upgrade RealMe accounts ■ Aramex to buy into cross-border mail firm ■ DHL to invest €4.9m in Thailand network ■ FedEx Express expands its services to over 5,000 7-Eleven stores in Taiwan ■ EUROPE ■ Austrian Post buys into special offers online platform ■ DPD Austria drives B2C expansion with Pickup parcel shops and online services ■ Posti strategy aims at renewal ■ Itella Logistics in Baltics cooperates with Nordic freight forwarder Freja ■ French e-commerce sales experience strong growth ■ German e-retailers remain optimistic despite slight economic slowdown ■ GLS Germany simplifies returns of online parcels ■ Deutsche Post DHL Group confirms earnings targets ■ DPD Germany launches palletised freight service with Palletways partnership ■ Hermes Germany customers favour parcel deliveries in the morning ■ Siemens rebrands Logistics and Airport Solutions in Germany as independent firm ■ TNT 'upgrades' domestic express in Germany ■ GLS Italy acquires new depot in Ravenna ■ POST Luxembourg Group’s 2014 results show return of growth ■ Good first-quarter results for Norway Post ■ InPost enters Polish courier services market ■ PostNord launches communication and logistics consultancy service ■ DPD Russia grows parcel volumes and B2C revenues by over 40% in 2014 ■ Correos installs first five ‘CityPaq’ parcel terminals at train stations in Barcelona ■ Source: CEP-Research ■ Swiss Post off to a good start in 2015 ■ Swiss Post to install parcel terminals at railway stations ■ Swiss Post strengthens its position in healthcare market ■ Menzies eyes UK e-commerce logistics with parcels acquisition ■ Royal Mail selects Zebra Technologies to supply new hand-held devices ■ Doddle joins DPD UK's Pickup parcel shop network ■ CitySprint introduces one-hour delivery time slot for consumers in London ■ Britain’s DX to invest £35m in new hub ■ UK e-retail delivery volumes grow at double-digit rate of 11% in April ■ UK online shoppers want better delivery information and returns quality, IMRG survey shows