IN THIS ISSUE TOP STORY Global e-retail sales to grow over 17% this year thanks to ‘social’ shopping ■ AMERICAS TransForce Q2 revenues and profits up ■ UPS worldwide express freight expands in Latin America ■ UPS Capital purchases insured parcel business of G4S international logistics ■ UPS and Staples offer more billing options for shipping ■ Flirtey successfully tests drone delivery in the US ■ Amazon hails record-breaking 266% rise in orders on Prime Day ■ ASIA PACIFIC DHL eCommerce expands in China ■ FedEx speeds up international deliveries from seven Chinese cities ■ UPS expands China-Europe rail transportation with LCL service ■ Rakuten and Yamato team up to improve Japanese e-commerce delivery services ■ EUROPE Posti Group’s net sales hit by the weak market situation ■ DPDgroup launches special terminal for parcel deliveries via drones ■ Hermes Germany adds same-day service with 28.5% stake in start-up Liefery ■ German same-day provider time:matters posts 13% revenue growth in H1 2015 ■ TNT reports strong second-quarter results ■ Swiss Post realigns its customer care at post offices ■ Whistl hails new customers after delivery service exit ■ Royal Mail secures stake in Mallzee ■ New Royal Mail research reveals UK shoppers will wait for sales before they spend online ■ UK e-retail delivery volumes return to strong, double-digit growth in June ■ Royal Mail trading for April-June period in line with expectations IN THE DIRECT MARKETING SPECIAL FEATURE STORY Direct mail as the special ingredient of a delicious marketing recipe ■ NEWS USPS to trial Real Mail Notification ■ Innovations in print ■ RESEARCH Mail provides powerful customer touchpoint in France ■ Canada Post’s research breaks through the noise ■ Data-driven marketing growth outpaces marketers’ new skills acquisition ■ CASE STUDY Fuji – the battle for bigger borders ■ Multichannel campaign with Australia sports TV channel ■ Clever paper invitation yields powerful results ■ NZ$1,000 mailer sent by a bank in New Zealand ■ Dimensional mail strengthens an environmental campaign