IN THIS ISSUE TOP STORY Royal Mail launches a self-service mobile returns solutions ■ AMERICAS Low growth for eBay as strategic turnaround “makes progress” ■ Amazon announces first fulfilment centre in Colorado ■ MoneyGram merges with Ant Financial ASIA PACIFIC MaltaPost’s SendOn launches new hub in Hong Kong, China ■ EUROPE GeoPost strengthens its positions in Italy, Brazil and Russia ■ Deutsche Post DHL launches online marketplace CILLOX ■ Swedish companies first to test in-fridge delivery of groceries ■ Route Genie partners with Norsk Global ■ Amazon scores #1 ranking in the 2017 UK Customer Satisfaction Index ■ European SMEs upbeat on exports but Brexit hits UK confidence, UPS survey shows