Knowledge Centre

IPC’s programmes help postal operators defend existing businesses and expand into growth areas. IPC offers its members insight into market and regulatory developments and provides a framework for networking and knowledge sharing. Our sustainability programme aims to reduce the postal sector’s contribution to greenhouse gas emissions.

 

E-commerce is a key focus area for IPC. In this section we present latest research papers, case studies and articles on the key topics related to various aspects of electronic commerce.

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Case studies

Get inspiration from our hand-picked collection of practical e-Commerce insight from IPC members and beyond. The case studies touch upon various aspects of e-Commerce including cross-border and domestic delivery, returns, collection points and fulfilment.

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Articles

This section includes articles on research and market developments in global e-Commerce including delivery, customer preferences and innovation.