DHL together with the Finnish postal operator Posti as well as Bring a subsidiary of Posten Norge, the Norwegian postal operator, join forces and jointly offer a dedicated B2C infrastructure for parcel deliveries across Scandinavia, Finland and the Baltic states. The non-exclusive cooperation that came into effect on April 1st further extends DHL Parcel's network for cross-border e-commerce by seven countries. 


DHL together with the Finnish postal operator Posti as well as Bring a subsidiary of Posten Norge, the Norwegian postal operator, join forces and jointly offer a dedicated B2C infrastructure for parcel deliveries across Scandinavia, Finland and the Baltic states. The non-exclusive cooperation that came into effect on April 1st further extends DHL Parcel's network for cross-border e-commerce by seven countries.

The delivery network in Scandinavia, Finland and the Baltics will include 6,500 parcel shops and parcel stations by the end of 2016. Unlike in other European markets, it is not common for parcels to be delivered to the customers' doorstep in these countries. The dense network will thus increase convenience for consumers. Within the framework of the agreement DHL Parcel and the partners defined DHL Parcel Connect as the service standard for B2C cross-border shipments. This means that online retailers shipping to and from these countries can rely on the already high and now further improved quality they are used to from DHL Parcel.

In addition to the new service standard and Saturday delivery, the partners will establish a system that notifies recipients about the likely arrival time of their desired item. There will also be customer friendly return solutions across all European markets DHL Parcel operates in, regardless of whether the parcel is sent from Poland, Belgium or Sweden, for example.

After adding the Benelux countries, Poland, Czech Republic, Slovakia, Austria, Sweden, France and now Denmark, Norway, Finland, Estonia, Latvia and Lithuania, DHL Parcel is present in 16 European countries including their home market Germany.

Source: DP DHL