IPC Senior Executive Forums are exclusive events in which top postal executives have an international forum to meet, share viewpoints, and exchange opinions. The objective is to gain strategic insights from a peer group of experts.
IPC Senior Executive Forums are exclusive events in which top postal executives have an international forum to meet, share viewpoints, and exchange opinions. The objective is to gain strategic insights from a peer group of experts.

IPC Senior Executive Forum on Parcels and Express Growth Strategies, Brussels, June 2007

 

In the business-to-consumer market, a challenge for parcels and express businesses worldwide lies in finding a way to optimise growth and serve customer needs profitably at both the domestic and international level. The business-to-consumer parcels market is not yet fully understood in terms of how residential delivery systems can be cost-effective and how receivers’ needs can be met.

In mature markets such as Europe and the United States, companies must identify new market and customer segments and develop value propositions for them