New government services resulted in more than 20% growth in revenue for South African Post Office in 2018.
The launch of social grant payment services at retail outlets was the strongest driver for revenue growth, helping to offset declines for mail and parcel services. However, new service setup costs, including staff recruitment, resulted in the post’s operating loss margin increasing to -22.5%. SAPO received a capital injection from the government in mid-2018, which will support operational improvements, as well as providing funding for investment, in 2019. For more details download the latest IPC Carrier Intelligence Report for South African Post Office.
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