Adverse macroeconomic conditions impacted Swiss Post’s business on several fronts, with high levels of inflation weighing not only on consumer confidence, but also driving down interest revenue – one of the main revenue streams for the PostFinance division. The division recorded a 3.6% decline in revenue year-on-year.
The group’s highest-performing division was its Communication Services division. Acquisitions – targeted at the division’s expansion into electronic ID, public sector software and IT security services – and positive acquisition effects drove division revenue by nearly 100% in 2022. The group’s repositioning through its Communication Services division seeks to capture market share in the digital technologies that increasingly replace traditional mail services.
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