This is the latest issue of Market Flash, IPC’s bi-weekly newsletter providing a comprehensive look at new developments emerging in international postal industry. This special Direct Marketing edition will show that posts still have a lot to offer through addressed and unaddressed direct mail, transactional mail and online direct marketing services, which are offered by postal operators to their customers as part of an integrated multi-channel campaign. In this issue Editorial ■ Top story Fast growth for e-Commerce in south and east Europe ■ Americas Canada Post pilot-tests same-day delivery for e-Commerce ■ E-Commerce fuels profits growth for FedEx Ground ■ Healthcare executives turn to more third-party logistics ■ UPS takes over its Costa Rica service contractors ■ FedEx takes delivery of its first 767 ■ Europe E-Commerce sales by mobile double in the UK ■ Poste Italiane partners Google AdWords ■ GLS extends FlexDelivery to Austria ■ Swiss Post gives options for second delivery attempt ■ Paylib provides French consumers with a new online payment method ■ Asendia UK moves to a new centre at Heathrow ■ Net Express Europe signs up DX Freight in the UK ■ PostNord subsidiary wins newspaper delivery contract ■ DHL sees growth in e-Commerce export shipments In this Direct Marketing Special Editorial ■ Feature story Print Power UK announces direct mail campaign to promote direct marketing ■ News New campaign to defend consumer rights to paper communication ■ Door-drop market increases in Europe according to ELMA’s research ■ Royal Mail to introduce barcode tracking initiative to support marketers ■ Cross-Nordic case study by Triumph ■ Swiss Post launches SMS postage stamp ■ Postal Indicia get customised