Event type:
  • Training
    		•
     Topics covered::
  • GCSS BI Tool
  • GCSS User Cockpit
  • GCSS Reporting
    		•
     Mode of training:
  •  Physical or online
    		•
     Venue:
  • At IPC Head Quarters Brussels or
  • Abroad (on request by postal operators)
    		•
     Maximum number of participants:
  • Physical: 30
  • Online: n/a
    		•
    Duration of session:
  • Physical: Full day 
  • Online: 2 - 4 hours
    		•
    Fees:
  • Do not apply
    		•
    Date of session:
  • Download training calendar here
    		•
    For registration:
  • [email protected]
    		•
     
    General description:
  • The training aims at providing a first view of the GCSS reporting in the Business Intelligence (BI) Tool
    		•
    Objective of the session:
  • Explain the standard and product specific GCSS BI Tool features
  • Contrast and compare GCSS BI Tool with GCSS User Cockpit
    		•
    Main benefits:
  • Provide visibility as to the available features – Dashboards, Reports, Flat Files
  • Explain what GCSS BI Tool information can be provided and how to access this
  • Promote best practices
    		•
    Target audiences:
  • Customer Service Managers
    		•
    Documentation:
  • Presentation material
    		•
    Contact person:
  • GCSS Manager: [email protected]
    		•
    Name of Department:
  • Operations: GCSS
    		•