Pos Malaysia’s revenue grew 12% in 2020, driven by higher mail and courier services revenue, as well as strong demand for automotive logistics.

Parcel volumes increased 11% from FY 2018, although increasing sector competition slowed revenue growth. Commercial rates increases in Q1 2020 boosted mail revenue, offsetting a 30% drop seen in mail volumes from FY 2018. The post sought to support SMEs during the COVID-19 pandemic, integrating its SendParcel preparation platform with three major e-commerce marketplaces and launching simplified parcel preparation services through its app. For more details download the latest IPC Carrier Intelligence Report for Pos Malaysia.


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