E-commerce research articles

In this article, we present an updated overview of the parcel locker market development by market - highlighting key players, both postal operators and other entrants.

Posts play a key role in delivering the festive season. This article provides festive statistics and delivery strategy from Canada Post and Royal Mail.

This article provides data on e-commerce in Asia-Pacific, challenges in exporting to the region, and postal initiatives to support e-retailers

In a 6-episode series, the Royal Mail Podcast focused on subscription box industry from multiple angles. In each episode, Royal Mail spoke with industry experts representing subscription box e-retailers and researchers.

With tariffs largely negotiated away, one important trade facilitation issue which remains is the de minimis threshold (DMT)—a valuation ceiling for imports.

Alibaba’s 11.11 Global Shopping Festival, renamed from Singles Day in 2015, is an annual promotional event on Tmall to reward consumers through discounts. It is the biggest 24-hour online sale event both in China and globally.

Amazon Prime Day 2017 runs from the evening of 10 July to midnight on 11 July 2017. In the third year of it has been running the promotion, Amazon is predicted to see another record-breaking sales surge during the event for their 85m Prime members.

This report provides overall e-commerce figures at global and regional level, including forecasts up to 2021. It also provides analysis of each region in terms of payment methods, preferred e-commerce platforms, m-commerce and cross-border e-commerce.

This infographic looks at how the UK market developed over time and what the most important milestones of this development were - including investments and emerging disruptors, technological advancements and general global events.

Alibaba's 11.11 Global Shopping Festival, renamed from Singles Day in 2015, is an annual promotional event on Tmall to reward consumers through discounts. It is the biggest 24-hour online sale event both in China and globally.

Although originally Amazon said it was not planning to replace delivery partners but merely supplement the capacity provided by them during peak periods for shipments, it seems likely that Amazon Logistics want a bigger piece of the delivery pie.

The Black Friday phenomenon is clearly on a rise, with sales in both the US and Europe at record highs. This article looks at the figures for 2016 and identifies several trends.

In this guide, some of the hotspots for e-commerce around the world are highlighted, where there are significant opportunities for B2C e-commerce businesses.

bpost initiated a major reorganisation of its international division in 2014 in order to better serve the package distribution needs of the global e-Commerce marketplace.

The always-on reality has changed the way we interact with brands and shop. This research paper by Ipsos looks at US consumer preferences regarding online shopping and the devices they prefer to shop and make purchases on.

Total B2C e-Commerce sales amounted to slightly over €1tn in 2013. With sales amounting to €350bn in 2013, Europe was the largest e-Commerce market and showed an average year-on-year growth of 19%.

Omnichannel has been a buzzword in retail in recent years, yet providing a seamless shopping experience across all different channels is becoming more and more challenging. This article describes the reasons for this.

In advanced economies such as Canada, Germany, France, the UK and US, e-Commerce will grow between 12-15%. We look at five markets, predictions regarding peak season volumes and key e-Commerce players’ preparations regarding extra staff, facilities and fleet.

Supply chain strategies must be readapted continuously to new realities or face being ineffective and irrelevant. Five megatrends have been identified by the PwC that are emerging and will continue to shape the business landscape over the coming decades, each influencing the way in which organisatio