Reports & Brochures

IPC Annual Review 2024

The IPC Annual Review 2024, titled 'Benefiting the posts', looks back at the main achievements over the past year, focusing on specific areas such as international mail delivery, e-commerce and the importance of data.

IPC Annual Review 2023

The IPC Annual Review 2023, titled '35 Years of Serving the Postal Industry', looks back at the main achievements over the past year, looking at specific areas such as international mail delivery, e-commerce and the importance of data.

IPC 2022 Service Catalogue

This catalogue aims to provide you with an overview of our services. We hope that this publication will be helpful and contribute to the ultimate success of our 2025 strategy.

IPC 2023 Service Catalogue

This catalogue aims to provide you with an overview of our services. We hope that this publication will be helpful and contribute to the ultimate success of our 2025 strategy.

IPC Annual Review 2020

The IPC Annual Review 2020, titled 'Supporting posts during the COVID-19 crisis', looks back at the main achievements over the past year, looking at specific areas such as international mail delivery, e-commerce and the importance of data, as well as the postal response to the COVID-19 crisis.

IPC Postal Regulatory Database 2021

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

UNEX Full-year results 2019

The IPC UNEX™ 2020 CEN module results unveiled today show that, on average, international priority letter mail in Europe was delivered in 4.4 days, despite the COVID-19 crisis. Transit times and service quality were impacted by the pandemic and the lockdown measures imposed in different countries th

IPC Cross-border e-commerce Shopper Survey 2020 - Key Findings

The 2020 IPC Cross-border E-commerce Shopper Survey looks into the delivery preferences and experiences of frequent cross-border online shoppers.

IPC Global Postal Industry Report 2020 - Key findings

This report provides a distillation of the data and analysis included in the 2020 IPC Global Postal Industry Report.

IPC Global Postal Industry Report (GPIR) 2020

Now in its twelfth edition, this year’s IPC Global Postal Industry Report provides a more comprehensive view of the postal industry than ever before. We analyse 53 posts from Asia Pacific, Europe, Latin America and North America, as well as integrators FedEx and UPS.

IPC 2020 Service Catalogue

This catalogue aims to provide you with an overview of our services. We hope that this publication will be helpful and contribute to the ultimate success of our 2025 strategy.

IPC Annual Review 2019

The IPC Annual Review 2019, titled 'Working towards a sustainable future for the postal industry', looks back at IPC's activities over the past year and highlights the how the company continues to provide a solid technical backbone for the postal industry while being a respected platform for knowled

IPC Postal Regulatory Database 2020

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

UNEX Full-year results 2019

In 2019, the IPC UNEX™ system, which measures international priority letter mail service performance in Europe, showed that 50% of international priority and first-class letter mail within Europe was delivered within two days of posting,

IPC Cross-border e-commerce Shopper Survey 2019 - Key Findings

The 2019 IPC Cross-border E-commerce Shopper Survey looks into the delivery preferences and experiences of frequent cross-border online shoppers.

IPC Postal Sector Sustainability Report 2019

The 2019 IPC Postal Sector Sustainability Report, covering the business year 2018, shows the results of the IPC Environmental Measurement and Monitoring System (EMMS) programme.

IPC 2019 Service Catalogue

This catalogue aims to provide you with an overview of our services. We hope that this publication will be helpful and contribute to the ultimate success of our 2025 strategy.

IPC Global Postal Industry Report 2019 - Key findings

This report provides a distillation of the data and analysis included in the 2019 IPC Global Postal Industry Report.

IPC Global Postal Industry Report (GPIR) 2019

Now in its eleventh edition, this year’s IPC Global Postal Industry Report (GPIR) provides a more comprehensive view of the postal industry than ever before. We analyse 50 posts from Asia Pacific, Europe, North America and BRICS countries, as well as integrators FedEx and UPS.

The strength of collaboration - 10 years EMMS

Ten years ago, postal operators were among the first to launch a sector-wide programme to measure and reduce carbon emissions through IPC’s Environmental Measurement and Monitoring System (EMMS).

IPC 2018 Annual Review

The 2018 IPC Annual Review, titled '30 years of serving the postal industry', looks back at IPC's activities over the past year and highlights the how the company continues to provide a solid technical backbone for the postal industry while being a respected platform for knowledge sharing.

UNEX Full-year results 2018

In 2018, the IPC UNEX™ system, which measures international priority letter mail service performance in Europe, showed that 50% of international priority and first-class letter mail within Europe was delivered within two days of posting, 78.7% within three days and 94.4% within five days

IPC Postal Regulatory Database 2019

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal. In order to be able

IPC Cross-border e-commerce Shopper Survey 2018 - Key Findings

The 2018 IPC Cross-border e-commerce Shopper Survey looks into the delivery preferences and experiences of frequent cross-border online shoppers.

IPC 2018 Service Catalogue

This catalogue aims to provide you with an overview of our services. We hope that this publication will be helpful and contribute to the ultimate success of our 2025 strategy.

IPC Global Postal Industry Report 2018 - Key findings

This report provides a distillation of the data and analysis included in the 2018 IPC Global Postal Industry Report.

IPC Postal Sector Sustainability Report 2018

The 2018 IPC Postal Sector Sustainability Report, covering the business year 2017, shows the results of the IPC Environmental Measurement and Monitoring System (EMMS) programme.

IPC Global Postal Industry Report 2018

Now in its tenth edition, the annual IPC Global Postal Industry Report continues to track industry developments, covering 50 postal operators from Europe, North America, Asia Pacific and BRICS countries, as well as global integrators UPS and FedEx.

IPC 2017 Annual Review

The 2017 IPC Annual Review, titled 'Facilitating postal transformation', looks back at IPC's activities over the past year and highlights the how the company continues to provide a solid technical backbone for the postal industry while being a respected platform for knowledge sharing.

IPC Direct Marketing Guide 2018

The updated IPC Direct Marketing Guide 2018 provides an expert view on some of the most-discussed topics in the industry such as programmatic direct mail, the GDPR, geomarketing and the powerful combination of mail advertising and e-commerce. It includes an overview of best-in-class research on the

UNEX Full-year results 2017

In 2017, the IPC UNEX™ system, which measures international priority letter mail service performance in Europe, showed that 55% of international priority and first-class letter mail within Europe was delivered within two days of posting,

IPC Postal Regulatory Database 2018

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal. In order to be able

IPC Cross-border e-commerce Shopper Survey 2017 - Key Findings

The 2017 IPC Cross-border e-commerce Shopper Survey looks into the delivery preferences and experiences of frequent cross-border online shoppers.

IPC Global Postal Industry Report 2017 - Key findings

This report provides a distillation of the data and analysis included in the 2017 IPC Global Postal Industry Report.

IPC Global Postal Industry Report 2017

Now in its ninth edition, the annual IPC Global Postal Industry Report continues to track industry developments, covering 48 postal operators from Europe, North America, Asia Pacific and BRICS countries, as well as global integrators UPS and FedEx.

IPC Postal Sector Sustainability Report 2017

The 2017 IPC Postal Sector Sustainability Report, covering the business year 2016, shows the results of the IPC Environmental Measurement and Monitoring System (EMMS) programme.

IPC 2017 Service Catalogue

This catalogue aims to provide you with an overview of our services. We hope that this publication will be helpful and contribute to the ultimate success of our 2025 strategy.

IPC 2016 Annual Review

The 2016 IPC Annual Review, titled 'Underpinning postal growth', looks back at IPC's activities over the past year and highlights the how the company continues to provide a solid technical backbone for the postal industry while being a respected platform for knowledge sharing.

EDI Guide

The rapid evolution of e-commerce is driving the sustained growth of cross-border postal traffic. E-commerce customers demand consistent visibility and a reliable service.

UNEX Full-year results 2016

In 2016, the IPC UNEX™ system, which measures international priority letter mail service performance in Europe, showed that, on average, 83.2% of letters were delivered within three days of posting and that 95.2% were delivered within five days.

IPC Postal Regulatory Database 2017

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

IPC Cross-border e-commerce Shopper Survey 2016 - Key Findings

The 2016 IPC Cross-border e-commerce Shopper Survey looks into the delivery preferences and experiences of frequent cross-border online shoppers.

IPC Global Postal Industry Report 2016 - Key findings

This report provides a distillation of the data and analysis included in the 2016 IPC Global Postal Industry Report.

IPC Postal Sector Sustainability Report 2016

The 2016 IPC Postal Sector Sustainability Report, covering the business year 2015, shows the results of the IPC Environmental Measurement and Monitoring System (EMMS) programme.

IPC Global Postal Industry Report 2016

Important economic, demographic and technological trends are driving rapid change in market dynamics across the globe. As posts continue to transform mail, grow parcels and pursue opportunities outside the core, the postal industry remains on track for future growth. Now in its eighth edition, the a

2016 IPC Strategic Perspectives on the Postal Market

IPC’s Strategic Perspectives on the Postal Market provides a distillation of the cooperative work carried out between member postal operators and IPC. This edition presents the knowledge shared between IPC members as well as at research performed by IPC over the course of 2015.

Direct Mail Guide 2016

A step-by-step guide to successful cross-channel direct mail campaigns for marketers. Traditional marketing channels have been shaken up, but not necessarily supplanted by digital media, and today direct mail is a complimentary rather than a competing medium. Marketers who started their careers

IPC 2015 Annual Review

The 2015 IPC Annual Review, titled 'Continuing the transformation', looks back at IPC's activities over the past year and highlights the evolution of the company and the changes it has gone through.

UNEX Full-year results 2015

Quality of letter mail service in Europe continues to exceed both the European Union’s speed objective of 85% of intra-EU mail delivery within three days of posting, and its reliability objective of 97% within five days. Performance recorded by the IPC UNEX™ measurement system in 2015 exceeded these

IPC Postal Regulatory Database 2016

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

IPC Online Shopper Survey 2015 - Key Findings

The 2015 IPC Online Shopper Survey researches the delivery preferences and experiences of frequent cross‐border online shoppers, who have bought physical goods online at least once in the last three months. The research was undertaken with 4,075 respondents across 17 countries in 11 languages in Sep

IPC Global Postal Industry Report 2015 - Key findings

This report provides a distillation of the data and analysis included in the 2015 IPC Global Postal Industry Report. This summary includes an overview of the main trends in the postal industry, as well as charts and commentary adapted from the full IPC Global Postal Industry Report. This edition of

IPC Postal Sector Sustainability Report 2015

The 2015 IPC Postal Sector Sustainability Report, covering the business year 2014, shows that the IPC Environmental Measurement and Monitoring System (EMMS) programme reached its 2020 target of achieving a 20% reduction in participants’ own carbon emissions in 2014.

IPC Global Postal Industry Report 2015

The IPC Global Postal Industry Report 2015 continues to provide a comprehensive and detailed review of the postal industry and now covers 45 postal operators worldwide. This year, we have further enhanced the report to better serve our members’ needs. The report is now structured in two parts: Part

2015 IPC Strategic Perspectives on the Postal Market

IPC’s Strategic Perspectives on the Postal Market provides a distillation of the cooperative work carried out between member postal operators and IPC. This edition presents the knowledge shared between IPC members as well as at research performed by IPC over the course of 2014.

IPC 2014 Annual Review

The 2014 IPC Annual Review, subtitled 'A year of transformation', looks back at IPC's activities over the past year and highlights the evolution of the company and the changes it has gone through.

Direct Mail Guide 2015

A step-by-step guide to successful cross-channel direct mail campaigns for marketers. Traditional marketing channels have been shaken up, but not necessarily supplanted by digital media, and today direct mail is a complimentary rather than a competing medium. Marketers who started their careers

IPC Postal Regulatory Database 2015

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

IPC Global Postal Industry Report 2014 - Key findings

The IPC Global Postal Industry Report 2014 continues to provide a comprehensive and detailed review of the postal industry and now covers 45 postal operators worldwide. The postal industry is changing rapidly and to reflect these trends, new topics have been included in this edition. Reflecting our

IPC Postal Sector Sustainability Report 2014

The 2014 IPC Postal Sector Sustainability Report, covering the business year 2013, shows a continuously increasing professionalisation of carbon management against a stabilisation in collective carbon emissions reductions. Overall, participants in the sustainability programme are well on track for r

IPC Global Postal Industry Report 2014

The IPC Global Postal Industry Report 2014 continues to provide a comprehensive and detailed review of the postal industry and now covers 45 postal operators worldwide. The postal industry is changing rapidly and to reflect these trends, new topics have been included in this edition. Reflecting our

2014 IPC Strategic Perspectives on the Postal Market

The IPC Strategic Perspectives is a yearly publication that provides a distillation of the cooperative work carried out between member postal operators and IPC in the previous year. The report includes insights gathered from senior executive events throughout the past year. The 2014 edition is publi

Direct Mail Guide 2014

A step-by-step guide to successful cross-channel direct mail campaigns for marketers. Traditional marketing channels have been shaken up, but not necessarily supplanted by digital media, and today direct mail is a complimentary rather than a competing medium. Marketers who started their careers in

IPC 2013 Annual Review

The 2013 IPC Annual Review, subtitled '25 years of excellence and leadership in the postal industry', looks back at IPC's activities over the past year and highlights the evolution of the company over its 25 years of existence.

UNEX Full-year results 2014

Quality of letter mail service in Europe continues to far exceed both the European Union’s speed objective of 85% of intra-EU mail delivery within three days of posting, and its reliability objective of 97% within five days. Performance recorded by the IPC UNEX™ measurement system in 2014 exceeded t

IPC Postal Regulatory Database 2014

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

IPC Global Postal Industry Report 2013 - Key findings

The 2013 IPC Global Postal Industry Report continues to provide a comprehensive and detailed review of the postal industry and now covers 39 postal operators worldwide, along with the major integrators UPS, FedEx and TNT Express. While providing an in-depth review of individual performance, the repo

Digital transformation in the postal industry

New digital technologies like social media, mobile, smart embedded digital sensors, and analytics are advancing rapidly across the global economic landscape, including in the postal industry. Read this members-only report about the implications for the postal industry.

Product Category Rules for Postal services registered in EPD system

Following-up on discussions held at the 2012 IPC Sustainability Best Practice Seminar, IPC has moderated a working group composed of representatives from CTT Correios de Portugal, Correos y Telégrafos, PostNord and the United States Postal Service which resulted in the registration of Product Catego

IPC Postal Sector Sustainability Report 2013

The 2013 IPC Postal Sector Sustainability Report shows that the postal sector is close to reaching 20% CO2 emissions reduction target ahead of schedule: compared to 2008 levels, a reduction of 19.4% has already been achieved. In line with previous years, this latest report continues to pr

IPC Global Postal Industry Report 2013

The 2013 IPC Global Postal Industry Report continues to provide a comprehensive and detailed review of the postal industry and now covers 39 postal operators worldwide, along with the major integrators UPS, FedEx and TNT Express. While providing an in-depth review of individual performance, the repo

IPC’s postal sustainability programme showcased at the Low Carbon Earth Summit 2013 in China

Herbert-Michael Zapf, President and CEO of International Post Corporation, presented IPC’s postal sustainability programme at the Low Carbon Earth Summit 2013, which took place from 26 to 28 September at the Qujiang International Conference Center in Xi’an, China. The IPC Environmental Measurement a

UNEX Full-year results 2013

A roadmap to facilitating e-Commerce presentation, October 2013

Mark Harrison, Head of Markets at International Post Corporation (IPC) presented IPC’s e-Commerce roadmap at Post-Expo 2013, the world postal business forum organised in association with the Universal Postal Union, which took place from 1 to 3 October in Vienna. Speaking at the Operations and Techno

A roadmap to facilitating e-Commerce presentation, May 2013

This presentation given by Herbert Goetz, IPC Director Marketing at the 21st Rutgers Conference on Postal and Delivery Economics on May 29th 2013 outlines the key challenges facing the industry, the evolution of e-commerce and the trends in e-commerce delivery. The presentation also gives five hypot

2013 IPC Strategic Perspectives on the Postal Market

The IPC Strategic Perspectives on the Postal Market has become publically available. The report is a yearly publication that provides a distillation of the cooperative work carried out between member postal operators and IPC in the previous year. The report includes insights gathered from senior exe

IPC Annual Review 2012

The 2012 IPC Annual Review, subtitled 'Fostering inter-regional cooperation', looks back at IPC's activities over the past year with a focus on its international scope.

UNEX Full-year results 2012

IPC Postal Regulatory Database 2013

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

Developments in Postal Digital Services: A Review of Business Innovation in e-Services.

E-commerce business case

Electronic mailboxes can be used for secure transactional communication markets, document management, and community services and the analytical capacity can be monetized through permission based direct marketing applications and as such, could be attractive for customers seeking new international ma

E-commerce business case

This is a large, fast growing market that posts are well positioned to capture. Through collaboration, members can respond to the gaps in current cross-border shipping services to meet the needs of e-retailers and their online customers.

E-commerce and Delivery - an IPC Strategic Perspective

Identity Services Business Case

Identity services can be used to enable delivery of services provided over the internet and a common approach to functionality and standards among posts may enable efficiencies and international acceptance.

IPC Direct Marketing Intelligence 2008 Report

IPC e-Box Concepts and Market DevelopmentsIPC e-Box Concepts and Market Developments.

IPC e-Identity Concepts and Market Developments

Value of International e-Services and Potential Roles for IPC

IPC Postal Sector Sustainability Report 2012

The 2012 IPC Postal Sector Sustainability Report continues to show remarkable progress towards the common goal of reducing carbon emissions of 20% by 2020. This year’s more extensive ‘scope 3’ reporting shows the importance of considering the entire value chain as organisations do not work on their

Global Postal Industry Report 2012

IPC Global Postal Industry Report 2012 has become the industry benchmark in providing postal stakeholders with the most comprehensive, holistic and in-depth review and analysis of the industry’s performance, unrivalled in either its scope or quality.

2012 Strategic Perspectives on the Postal Market

IPC’s Strategic Perspectives on the Postal Market provides a distillation of the cooperative work carried out between member postal operators and IPC in 2011-2012. This year’s edition focuses on social media, mobile commerce and marketing, and how these are driving change in both e-commerce and medi

Strategic Perspectives archive

Here you will find an archive of Strategic Perspectives reports produced before 2010, as well as Strategic Insights reports on key topics.

IPC Annual Review 2011

IPC Postal Regulatory Database 2012

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

Consumer Preferences in a Digital World

With the world’s attention focused on the sporting achievements of young people at the first so-called ‘social-media’ Olympics, we bring your attention to a recent IPC qualitative research paper that looks into how young ‘digital natives’ communicate, shop and can be engaged in an increasingly digit

Realising Europe's potential: e-commerce and postal operators

Postal operators collaborated with IPC and PostEurop to create an Image Brochure on parcel services in Europe. The brochure discusses how the European parcel market is a well-functioning and innovative business sector and enables e-commerce to flourish by supporting SMEs and providing customer-frien

2011 Strategic Perspectives on the Postal Market

This publication, Strategic Perspectives on the Postal Market, provides a distillation of the cooperative market intelligence projects carried out between member postal operators and IPC throughout 2010. We have drawn out the key trends, challenges and solutions identified by our intelligence platfo

IPC Annual Review 2010

IPC Direct Marketing Intelligence 2008

In 2008, in response to requirements put forth by Marketing Directors from throughout our membership, the International Post Corporation carried out an independent research study on Direct Marketing. The IPC Direct Marketing Intelligence Report (IPC DMI) was the first of its kind to provide a compar

IPC-BCG Focus on the Future Report

This new annual publication takes a broad view on the future of the postal sector, exploring its key drivers, examining its financial performance and portfolio options, and providing a business review of the main markets it serves.

IPC Corporate Training Brochure

EPFL and IPC have developed the unique Corporate Training Programme for the postal sector. The strong focus on postal issues combined with a broad view on market developments and global trends, an outside-in view on the postal sector and excellent networking possibilities makes this programme an ind

IPC Cross-Border E-Commerce Report

The IPC Cross-Border E-Commerce Report is the result of a comprehensive research programme conducted by IPC in 2009 and 2010. This research aims to provide a holistic analysis of the trends and drivers shaping cross-border e-commerce from two perspectives, the e-retailer (postal customer) and the co

IPC’s Senior Executive Forums & Best Practice Seminars - Programme for 2012

IPC’s Senior Executive Forums and Best Practice Seminars are tightly focused platforms for strategic discussions and best practice sharing that address particular issues relevant to postal executives.

IPC’s Senior Executive Events Programme for 2013

IPC’s Senior Executive Forums and Best Practice Seminars are tightly focused platforms for strategic discussions and best practice sharing that address particular issues relevant to postal executives.

Role of Mail 2020

Role of Mail 2020, provides the findings of a comprehensive survey of postal and communications experts. Force field analysis CIFS conducted in each sector of letter mail showed that the drivers for volume loss are stronger than any that would sustain mail volume. A key issue to emerge in the 2020 s

Communication Trends and the Role of Mail

Communication Trends and the Role of Mail provides the findings of research into megatrends impacting on communication, development of information technology in the next 10 years, likely changes in customer expectations, and the future role of letters and a baseline scenario for society in 2020.

IPC Annual Review 2009

IPC Corporate Brochure

IPC Strategic Perspectives on the Postal Market 2010

This publication, Strategic Perspectives on the Postal Market, provides a distillation of the cooperative market intelligence projects carried out between member postal operators and IPC throughout 2009. We have drawn out the key trends, challenges and solutions identified by our intelligence platfo

IPC Postal Sector Sustainability Report - 2009

IPC has released its results for 2008 carbon emissions for 20 of the world’s leading postal operators in the first ever postal sector sustainability report.

IPC Postal Sector Sustainability Report - 2011

The 2011 Postal Sector Sustainability Report details how participating postal operators, in the first integrated cross-sector programme for a services industry, collectively eliminated 329,000 tonnes of CO2 emissions in 2010.

UNEX Full Year Results 2010

IPC Postal Regulatory Database 2011

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

UNEX Full Year Results 2009

IPC Postal Regulatory Database 2010

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

IPC Annual Review 2008

UNEX Full Year Results 2008

IPC Postal Regulatory Database 2009

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

IPC Annual Review 2007

UNEX Full Year Results 2007

IPC Postal Regulatory Database 2008

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

IPC Annual Review 2006

UNEX Full Year Results 2006

The results for the enlarged UNEX group of 29 countries are 94.2% J+3 and 98.8% J+5. The very high level of performance shown by the 2006 results demonstrates the commitment of the postal services in Europe to service excellence for their customers. European mail service performance for 2006 reached

IPC Postal Regulatory Database 2007

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

IPC Annual Review 2005

UNEX Full Year Results 2005

The International Post Corporation (IPC) presents the results of the enlarged UNEX Monitoring System European member Postal operators of IPC have worked together since 1994 on a common methodology and common service standards for measuring their end-to-end postal quality of service, for cross-border

IPC Postal Regulatory Database 2006

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

IPC Annual Review 2004

UNEX Full Year Results 2004

The figures presented in this report demonstrate the continuous and successful commitment of the European Postal operators to providing customers with consistently reliable postal service of a high quality. They continue to perform far above the objectives set by the European Union.

IPC Postal Regulatory Database 2005

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

IPC Annual Review 2003

UNEX Full Year Results 2003

The UNEX measurement is carried out continuously. The system’s statistical design represents the real flows, patterns and characteristics of international mail. The accuracy of the country-to-country quality of service results presented in this report ranges between 1 and 5 per cent on a yearly basi

IPC Postal Regulatory Database 2004

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

UNEX Full Year Results 2002

In 2002, European Postal Services continued to achieve high performance, once more exceeding on average the European Union objectives. This achievement is a demonstration of the commitment of the European Postal operators to providing customers with consistently reliable postal service of a high qua

IPC Postal Regulatory Database 2003

IPC Postal Regulatory Database Country Directory includes relevant, up-to-date regulatory information and descriptions of the regulatory environment. The Database provides a synoptic overview of country reports that can be consulted in full on the online IPC Regulatory Portal.

UNEX Full Year Results 2001

In 2001, more than one million test letters of representative types and sizes were sent within North America, and between North America and Europe.In 2001, the UNEX end-to-end performance measurement system results show that 92.0 per cent of first class,intra-European mail was delivered to the final

UNEX Full Year Results 2000

Full year results confirm the upward trend of the first half of 2000. European Postal Operators keep performing far above their target of 85% in J+3. In 2000, the UNEX end-to-end performance monitoring system results record that 92.5 per cent of first class, intra-European mail is now delivered with

UNEX Full Year Results 1999

European Postal operators delivered more than 90 per cent of first class, intra-European mail within three days of posting (J+3) in 1999. UNEX end-to-end performance monitoring results for 1999 record that 90.7 per cent of these letters ar enow delivered within three days ofp osting, while the avera

UNEX Full Year Results 1998

European Posts are performing on average above their challenging new target to deliver 85 per cent of first class, cross-border mail within three days of posting (J+3). UNEX results record that in 1998, 85.6 per cent of all first class intra-European letters reached their final destination within th

UNEX Full Year Results 1997

For the second year, delivery performance is above target. In 1997, 83.5 percent of cross-border first class mail in Europe reached its final destination within three days of posting and average delivery days have been reduced to 2.7 days. Since 1994 when the UNEX survey started, the performance has

UNEX Full Year Results 1996

IPC members have initiated a process designed to create an integrated European postal system, which delivers continuous performance improvements. To enhance existing quality of service efforts, the postal operators have implemented the Unipost External Monitoring System (UNEX) to measure the deliver

Direct mail campaign planner

This document will help you with a step-by-step planning of your next direct mail campaign. It covers topics such as objectives, target audience budget, offer, creative and many more.