Domestic e-commerce drove a 38% increase in parcels and express volumes for the post in 2020. Volumes delivered to lockers more than trebled from 2019. However, lower cross-border demand in the first half of the year drove a sharp decline in international mail volume and revenue for the year. Combined with lower business mail demand, this resulted in a 5% drop in mail revenue in 2020. In 2021, Slovenska Posta continued to invest in its modernisation, targeting increased service digitisation and network restructuring. For more details download the latest IPC Carrier Intelligence Report for Slovenska Posta.