Driven by a decline in document delivery demand, as well as adjustments to mail and parcel services, Thailand Post reported a 7% drop in total revenue in 2019.

Mail volumes fell 7% year on year, while domestic parcel volumes dropped 23%, despite a steady increase in express and logistics demand. Meanwhile, an extension to retiree benefit payment periods drove a 14% increase in staff costs for the post. Combined with the 7% drop in revenue, this caused a sharp drop in profitability in 2019. For more details download the latest IPC Carrier Intelligence Report for Thailand Post.


If your company has not yet subscribed to IPC’s Carrier Intelligence Reports, please visit this page or email us at