This report provides a distillation of the data and analysis included in the 2020 IPC Global Postal Industry Report. This summary includes an overview of the main trends in the postal industry, as well as charts and commentary adapted from the full IPC Global Postal Industry Report. This edition of the key findings report contains a broad range of analyses across key areas such as mail and parcels performance, corporate responsibility and innovation and highlights global trends within the postal industry.

The IPC Global Postal Industry Report is published yearly and provides a comprehensive and detailed review of the postal industry. Covering 50 postal operators worldwide along with major integrators, it reports on individual performance as well as factors such as digitisation, e-commerce and diversification in the postal industry.

The Global Postal Industry Report's key findings are available in the publication on the right.

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