This page contains the following:

  • An up-to-date online library of e-commerce market reports and case studies. 
  • The latest global e-commerce studies including research by UPS and FedEx, postal operators, industry bodies, academics and consultants.
  • Bespoke E-retailer Intelligence Reports researched by IPC on leading global e-retailers (Temu, Amazon, Shein, AliExpress, eBay, etc.) highlighting innovation, delivery trends and opportunities and threats for posts. 

The research reports on this page are only accessible to posts participating in the Market Intelligence service. To view them, please log in via the 'user' icon in the top-left corner or create a new account.

E-retailer intelligence reports

Updated

IPC e-retailer intelligence reports combine information from annual reports, from IPC's Cross-Border Shopper Survey and other data sources collected in the recent year.

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Cross-Border E-Commerce Shopper Survey

The IPC Cross-border E-commerce Shopper Survey 2025 provides a comprehensive analysis of the global trends and drivers shaping cross-border e-commerce from the perspective of online shoppers. It aims to help postal operators understand changing customer needs so that they can take informed decisions

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