The IPC Annual Conference is a truly unique event for the global postal industry: an exclusive, invitation-only event for postal operator CEOs.

IPC Annual Conference 2014

The 2014 IPC Annual Conference titled “E-Commerce: the New Normal” took place in Lucerne, Switzerland.

IPC welcomed 25 CEOs and senior managers from posts around the globe, including China Post, India Post, Japan Post, Philippines Post and Pos Malaysia, who debated e-Commerce challenges and opportunities.

Guest speakers from leading posts and e-retailers, as well as academics presented the main consumer and market trends as well as postal strategies addressing e-Commerce.

As e-Commerce could soon account for up to 75% of retail trade if the consumers’ needs are met, CEOs underlined that the only way for posts to benefit from booming international e-Commerce is to join forces.

The conference presentations, summary and other material can be found below on this page. IPC members and participants need to log in to access the presentations and other conference material. IPC members can do so by logging in to MyIPC in the top right corner of the page. Non-member participants can contact [email protected] for access.

Watch the videos of the interviews given during the IPC Annual Conference 2014 here.

Access the press release on the 2014 IPC Annual Conference here.


Sara Pavanello
Events Manager
D  +32 (0)2 7247 180
T   +32 (0)2 7247 211
[email protected]


Hotel Schweizerhof, Lucerne, Switzerland