Pricing transparency, ease of use and accessibility are some of the key features of the new DHL Freight Quotation Tool. The aim is to provide accurate road freight pricing information in advance and assist users in navigating a crowded, complex and competitive market.
"The Freight Quotation Tool is a further step in our effort to continuously improve the accessibility and transparency of our road freight services through easy digital solutions. At the same time, the tool also marks another important milestone in our digital journey along our Freight 2020 strategy to become the undisputed market and quality leader in the road freight business," says Uwe Brinks, CEO DHL Freight.
DHL Freight Quotation Tool at a glance
In just two simple steps, user can get a quick instant freight price quote from DHL. To get started, the user enters the area codes of the shipment's origin and destination. After adding the size, number of pieces, weight to be shipped the user instantly receives a price quote and transit time estimate. He can thereby choose between DHL Freight's LTL standard service EuroConnect and Eurapid, the LTL premium product, offering priority treatment of shipments and extremely short delivery times. Only at this point, after receiving all relevant cost information on the shipments and its insurance have already been provided, are contact details required to actually commission the shipment. The request is automatically submitted to customer service, whose representatives will contact the customer to finalize the shipment. This entire process is conducted in the local languages of all 28 countries in which the service is available, greatly improving the tools' accessibility and ease of use.
Source: Deutsche Post DHL