Driven by an 11% increase in B2C delivery volumes in the US, UPS recorded 3% revenue growth in 2019.

Revenue for its US Domestic division grew 7% in the year, with Next Day Air and Ground services driving performance. E-commerce plays an increasingly important role in UPS’ operations, with domestic e-commerce volumes increasing by close to a fifth in the first quarter of 2020. The company is aiming to broaden its customer base in this sector by targeting SME e-retailers. Annual capex has more than doubled since 2015, with investment targeting aircraft fleet upgrades, as well as increasing sorting capacity and automation. For more details download the latest IPC Carrier Intelligence Report for UPS.


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