UPS recorded 7.9% growth in total revenue in 2018, driven by domestic B2C e-commerce volumes.

Despite strong growth across all business segments, UPS’ EBIT margin dipped below 10% for the first time in six years. Costs associated with operating an integrated air and ground network, pickup and delivery costs and package sorting drove increases to operating expenditure. Capital expenditure continued to grow strongly in 2018, up 20.2% on 2017, driven by its multi-year investment programme in its smart logistics network along with new and retro-fitted automated facilities and super-hubs. UPS expanded Saturday delivery, established fulfilment platforms to support merchants and increased its UPS Access Point network to improve delivery choice. For more details, download the IPC Carrier Intelligence Report for UPS.

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