This is the latest issue of Market Flash, IPC’s bi-weekly newsletter providing a comprehensive look at new developments emerging in international postal industry. In this issue TOP STORY Economy express is the new norm says FedEx AMERICAS Consumers seek more control over e-Commerce deliveries ■ Mailers urged to use data and digital technology ■ Canada Post announces e-Commerce innovation winners EUROPE Philippe Wahl is the new chief executive of La Poste ■ French e-Commerce sales grow by 16% ■ PostNL optimistic about operating income ■ UPS begins operating parcel shops in Germany ■ Chronopost joins Portugal’s SME digital programme ■ DPD UK launches a deliver-to-neighbour option ■ Swiss Post offers free authorisation for third-party parcel collection ■ UK Mail’s parcels volume leans further towards consumer delivery ■ Sustainable solutions needed for city deliveries ■ FedEx extends its domestic overnight service ■ DHL UK moves out of domestic same-day delivery ■ Fashion supply chains need to be more sophisticated eBay ■ UK trials click-and-collect service for its e-retailers ■ Swiss Post subsidiary buys direct marketing delivery company ■ Itella Information subsidiary in partnership with SWIFT ■ UK Co-op stores join Hermes’ parcel shop network