This is the latest issue of Market Flash, IPC’s bi-weekly newsletter providing a comprehensive look at new developments emerging in international postal industry. This issue features an E-Commerce Special, providing you with updates on the latest events, trends and news in the e-Commerce sector. IN THIS ISSUE TOP STORY Itella’s result for 2013 weakened by declining volumes ■ AMERICAS Canada Post and Etsy team up to offer new online shipping solution ■ FedEx Trade Networks announces Jack Muhs as President & CEO ■ ASIA PACIFIC Australia Post provides financial support to Australian youth ■ BNZ to go live with RealMe ■ EUROPE bpost optimistic after strong profits growth in 2013 ■ Swiss Post could end Saturday deliveries, CEO says ■ Change in PostNord’s Board of Directors ■ POST Luxembourg acquires majority stake in ICT company ■ DPD Germany appoints Boris Winkelmann as CEO ■ PostNord wins Nordic distribution contract with Swedish retailer Clas Ohlson ■ FedEx Express launches SenseAware in Europe and Canada ■ UPS continues global healthcare expansion ■ TNT Express releases fourth-quarter results ■ Business confidence at record high among British exporters ■ Britain's DX Group plans IPO to fund further growth IN THIS E-COMMERCE SPECIAL CROSS-BORDER EXPANSION Royal Mail launches international Tracked and Signed delivery service for B2C deliveries ■ PostNord focusing on e-Commerce ■ EMERGING MARKETS ■ INTERVIEW ■ E-COMMERCE SEASONALITY Parcel volumes seasonality on the rise ■ ALTERNATIVE DELIVERY Developments in alternative delivery ■ NEWS French e-Commerce sales saw 13.5% growth in 2013 ■ Hermes launches nationwide Sunday deliveries in UK ■ German e-retailers go cross-border with easy and low-cost returns ■ German e-Commerce forecast to grow 25% this year ■ DPD Germany targets major network expansion from 5,000 to 8,000 parcel shops ■ Interactive B2B trade in Germany grows strongly in 2013 with optimistic outlook ■ InPost continues international expansion with 400 parcel lockers in Italy ■ City Link is on its way to customers with new two-hour delivery slot