<b>IN THIS ISSUE</b> <b>TOP STORY</b> Consumers urge brands to use mail and email ■ <b>AMERICAS</b> Canada Post segment reports loss before tax in first quarter ■ Dimensional pricing change expected to boost yields, FedEx confirms ■ <b>ASIA PACIFIC</b> Diversification and e-Commerce delivery strategy bear financial fruit for SingPost ■ Alibaba invests in ‘landmark collaboration’ with SingPost ■ Alibaba launches Australia Post partnership on the heels of SingPost deal ■ Blue Dart achieves double-digit revenue growth in January-March period ■ UPS opens contract logistics distribution facility in China ■ UPS opens new air hub in Taipei ■ <b>EUROPE</b> DHL extends Eurapid service network across Europe ■ DPD launches cross-border parcel shop services ■ GLS Denmark starts construction of new €6m depot ■ French e-Commerce sales continue double-digit growth in Q1 2014 ■ Le Groupe La Poste launches Start’inPost service ■ Study on e-Commerce and logistics released ■ Deutsche Post DHL confirms short and mid-range targets ■ trans-o-flex launches Germany-wide network for active temperature control ■ Poste Italiane set to float as TNT Post Italia re-brands ■ POST Luxembourg Group reports on stable turnover in 2013 ■ PostNL develops home delivery service for fresh food bought online ■ TNT Express completes sale of TNT Fashion ■ Swiss Post announces quarterly results