Strong growth in domestic e-commerce demand supported a 7% increase in total revenue for Australia Post in 2019.

However, a rate increase in the middle of the year was insufficient to offset the accelerated decline in mail volumes caused by the COVID-19 crisis, resulting in a 10% drop in revenue for the post’s mail division. To meet growing parcels demand, the post has invested heavily in expanding and automating its parcels delivery network, opening its largest sorting centre in October 2019. For more details download the latest IPC Carrier Intelligence Report for Australia Post.


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