E-commerce-related services, which generate 65% of revenue, drove a 7% increase in total revenue for Singapore Post in 2020.

The post’s total e-commerce parcel volumes increased 48% year on year, with domestic volume share exceeding 50% for the year. However, transport capacity constraints and business closures drove declines in domestic and international postal revenue for 2020. The post continued to expand its international operations in 2020, investing in Australian 4PL provider FMH. For more details download the latest IPC Carrier Intelligence Report for Singapore Post.


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