IPC provides services to its 24 member organisations and to other postal organisations and networks worldwide We rely on cutting-edge technology and on highly experienced people to deliver technological, operational and cooperative solutions. Our services are at heart of the international postal pipeline and enable postal operators to improve their business and take advantage of the new opportunities which arise in the e-commerce market.

Supporting our members to ensure high quality of  international mail, packet and parcel services is one of our core missions. 

With IPC's Global Customer Service System, postal organisations across the globe can provide high quality customer service. IPC measures the performance of non-registered letter mail via the UNEX system, awards certificates of excellence to offices and exchange and airmail units with excellent services. Moreover, IPC provides quality monitoring in letter mail for member postal operators. 

Certification of excellence

The IPC Certification of Excellence in the Management and Processing of International Priority Products is an independent process that encourages postal operators to strive for excellence.

Postal Operations Sorting Centre

IPC Performance Centre operations

The Performance Centre's role is to help improve operational performance by using monitoring and tracking data, and ensuring seamless cooperation between different stakeholders.