If you cannot measure it, you cannot manage it
All of the UNEX™ test items contain a small Radio Frequency IDentification (RFID) tag. At specific reading points in postal facilities in origin and destination countries , the RFID tag transmits its identity, anonymously, from the processing facility to IPC’s global RFID Network Centre in Brussels.
The UNEX™ System uses the RFID transmitted data, with the date of posting and receipt, to calculate the transit time between specific points in the mail pipeline, allowing postal operators to manage the international mail pipeline in accordance with their delivery commitments to customers, regulators and postal partners. Postal operators can identify where bottlenecks may occur and where corrective actions are necessary .
UNEX™ provides measures on both end-to-end and domestic segments of the international mail pipeline, as shown in the figure below.
Benefits for posts: Data analytics and reporting, basis for:
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| Operational improvements |
Intercompany remuneration based on inbound quality |
Compliance with European regulatory frameworks |
All parties who use UNEX™ respect the integrity of the test measurements IPC provides. The validity and independence of the data is guaranteed by external contractors for panel recruitment and management.
UNEX™ began in 1994 with just 18 postal operators in 18 countries in Europe who mandated IPC to run the UNEX™ system and measurement of their cross-border letter mail transit times. Currently, there are 36 postal operators worldwide.
More information:
For more information about this service, please consult the UNEX™ factsheet or contact [email protected]