The IPC Return solution responds to the needs of both e-retailers and customers for an easy to use return process for cross-border e-commerce items. It provides e-retailers with a priority postage-paid label for their customers, either inside the original parcel or accessible through the internet.

The IPC Return solution enables postal operators to collaborate on returning cross-border parcels to e-retailers. It allows e-customers in the country of destination to return goods to e-sellers in the country of origin of the goods, free of charge, to the consumer.


     
Flexible
Label to be included in the shipment or generated on demand by customer.
Smart
The system ensures that the correct customs documentation is attached with the returned label, when applicable.
Reliable
Full track and trace information on the returned item.
 

 

Benefits for posts

  • Grow revenue
  • Meet evolving customer needs
  • Increase efficiency
  • Ensure performance through monitoring and reporting

The IPC’s Return solution serves several international postal products including:

 INTERCONNECT    
     

 

More information

To know more about the IPC Returns Service, contact us via e-mail at [email protected].

+15m
return labels generated in 2024