INTERCONNECT is a collaborative network of posts operating as a single operational network to offer e-retailers and consumers a reliable end-to-end cross-border postal delivery service with a range of must have features.

Through INTERCONNECT, participating posts are committed to receiving and delivering items from each other according to jointly agreed competitive standards. 

INTERCONNECT enables posts to grow their volumes and their share of the e-commerce market. INTERCONNECT also features a suite of solutions aligned with customer needs: reliable end-to-end delivery times, full track and trace, easy-to-use return solutions, delivery choice, and improved customer service processes. 

Why joining INTERCONNECT?

 

     
Data-driven
Data capture at source allows for efficiencies throughout the entire supply chain.
 

Grow your business
by offering a cross-border service that corresponds to e-retailers’ and e-consumers’ expectations. 

Performance
Benefit from a collective improvement programme including network management services forums, reporting systems and operational expertise.

 

Benefits for e-retailers and e-customers

  • Competitive transit times and reliable delivery performance;
  • Access to a range of delivery options available in country of destination and easy-to-use return solutions; 
  • Full end-to-end transit process, i.e., from sending to delivery;
  • A rapid resolution of cross-border customer queries (through the IPC Global Customer Service System). 
     

More information

To find out more about INTERCONNECT™, contact us at [email protected].

+50%
increase in traffic since 2020
+155m
items in 2024
34
member posts