The 2021 IPC Domestic E-Commerce Shopper Survey is a survey of 8,119 online shoppers in 10 countries.

Posts participating in the survey can access the country reports as well as the overall report below.

Access to the research findings is restricted to the seven posts that funded the survey (bpost, Posti, ELTA, Correos, Slovenia Post, New Zealand Post and An Post). To access the reports below, please log in to our extranet via the 'Login' box in the top-right corner of this page. If you do not have an account yet, please register here. Should you have any issues logging into your account, registering or accessing the documents, please contact us at helpdesk@ipc.be.