“We are very proud of the solid financial and operational results FedEx delivered in fiscal 2018, and I extend a well-deserved ‘Bravo Zulu’ — the naval signal for a job well done — to our more than 425,000 team members worldwide for their dedication to the Purple Promise which simply states ‘I will make every FedEx experience outstanding,’ ” said Frederick W. Smith, chairman and chief executive officer of FedEx.
“It was a year of opportunities and challenges — anticipated and unexpected — and FedEx emerged more competitive than ever,” Smith said in his letter to shareowners. “In all my years at FedEx, I have never been so optimistic, so sure of our strategy and our ability to deliver an exciting future.”
FedEx cited two unique competitive advantages:
• It is next to impossible to duplicate its global network which includes the world’s largest all-cargo airline and connects 92 percent of the world’s GDP in 1–2 business days. (See fedex.com/dream.)
• FedEx team members set the bar for excellence, helping earn the trust and loyalty of customers and making FedEx one of the most admired companies in the world and a great place to work.
Other features in this year’s Annual Report include:
• Strength in numbers: For e-commerce to continue to grow rapidly, our efficient and reliable global transportation solutions are vital.
• People, networks: Why we committed to investing more than $4.2 billion following the passage of the Tax Cuts and Jobs Act.
• Purple Runway: An innovative program designed to address the shortage of commercial pilots and create a new career path.
• FedEx Cares: Help and hope delivered after hurricanes, earthquakes, wildfires, and floods laid waste to communities in North America.
• Automation helps shoulder the load: Meet our self-driving vehicles and mobile robots.
• The Purple Promise: Everything you need to know about what we expect out of our people every day.