While mail volumes dropped by more than 10% in the year, parcels volumes grew 2%. However, growth was far stronger for premium products, up 15% year on year. India Post is aiming to increase it share of the domestic parcels and express market from 5% in 2019 to 15% by 2026. To support growth, it is investing in increased automation across its parcel sorting network, as well as improving efficiency in parcel delivery. For more details download the latest IPC Carrier Intelligence Report for India Post.