The Austrian Post Group, also called Austrian Post or the Group in this report, is the leading logistics and postal services provider in the country, with annual revenue of EUR 2.0bn and about 21,700 employees. Its core business consists of transporting and delivering letters, direct mail items, print media and parcels as well as providing various logistics services. A total of 3,500 postal service points are available to customers throughout Austria, including 450 company-operated branch offices, 1,300 postal partners, 100 OMV petrol stations and 1,600 Hermes parcel shops. At the end of 2016, Austrian Post also offered its customers 334 self-service zones, equipped with modern franking machines, packing stations, drop-off boxes and for the most part also with pick-up stations. Moreover, Austrian Post has subsidiaries in eleven European countries, particularly in the field of parcel and logistics, as well as in the delivery of unaddressed mail items, where it is already present in the markets with more than 1,400 shops.