Overall, 2014 was a good year for PostNL, both financially and non financially. We realised revenues of €4,251 million and underlying cash operating income of €293 million, including the results from Whistl, our UK operations. This strengthened our financial position. I am proud that we met our targets through the support of all our people. We also made progress on our key focus areas, including innovations, our relationship with customers, our delivery quality, improving our operations, and of course employee engagement and the relations with other stakeholders. PostNL delivered on its promises in 2014, creating a solid base on which to deliver on our 2015 targets.